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Scientist I, TS in South Plainfield, NJ



Life Sciences


5 - 7 years

Job Description

Title: Scientist I - Technical Support

Location: South Plainfield, NJ

Purpose of this position:

The purpose of this position is to provide in-depth scientific support for customers, with a focus on a designated territory or region in the US. Scientists also serve as a scientific mentor to customer support associates from within the group. This position also serves to assist in daily tasks within the technical support team.


  • Evaluate and report plates, especially those that do not pass our quality control. Proactively reach out to customers with large orders that do not pass our quality control.
  • Perform new customer follow-ups and proactive follow ups from within a given territory.
  • Must be able to take on TS operational projects and follow them through to completion
  • Proactively manage workflow for key accounts including but not limit
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Valid through: 2020-2-21


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