Job ID/ Req. Number182361
As a SBA (Express) Sales Specialist, you will be responsible for identifying and closing credit enhanced loan opportunities, using the Express and 7a Small Loan programs up to $350,000 for Business Banking Clients with $0 -$5MM in annual sales. In addition, you will play a key role in building collaborative relationships with our internal partners across Business Banking, while delivering an exceptional customer experience designed to grow the Bank’s SBA loan portfolio.
Providing primarily phone based marketing, sales, and closingsupport toBusiness Banking Relationship Managers across a large geographic territory who are providing SBA Express and Small7aloan financing to their customers and prospects.-Working withinternal partners to assist in structuring, presenting, and guiding lending opportunities through the application, underwriting, and closing process to ensure that all SBA requirements are met.-Maintaining andapplying a thorough understanding of bank credit policy and underwriting guidelines whileworking with Business Credit Services and operations to practice soundrisk management and adherence to applicable regulatory requirements. - Facilitation and coordination of a timely and efficientloan processing and closing by pre-screening for program eligibility, and ensuring the completion and submission of all Day1loan package and underwriting requirements.- Ability to manage and prioritize a large number of transactions to meet approval and closingdeadlines.
-7+ years of financial services industry experience.
-5+ years in commercial lending with expertise in the use and application of the SBA 7(a) loan program.
-Thorough knowledge and understanding of SBA Standard Operating Procedures (SOP), program eligibility, credit criteria and loan structure requirements.
- Experience in a high volume phone based sales and support role.
- Professional organizational, interpersonal and communication skills - both written and verbal.
- Proficient in MS Office applications and familiarity with the Salesforce CRM Platform.
- BS / BA Degree or Higher in Accounting, Finance, Economics, or related disciplines.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F 8-5
Why Work with Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment and Opportunity Employer/Disabled/Veteran
It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Opportunity & Affirmative Action Employer Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.