SAP Systems Lead, ERP Order to Cash

5 - 7 years experience  •  Biotech/Pharma

Salary depends on experience
Posted on 11/10/17
Kalamazoo, MI
5 - 7 years experience
Biotech/Pharma
Salary depends on experience
Posted on 11/10/17

JR00002257

Zoetis Global Solution Center organization has the charge to design, build, implement and sustain enterprise Enabling Function (including ERP) and Supply Chain solutions based on the SAP technology platform.

  • Act as internal consultant and design architect for SAP global solution. Work with peers in the IT organization and business representatives to determine business process and solution design leveraging the capabilities of the SAP modules.
  • Support the identification of opportunities to standardize processes and system configuration globally and ensure compliance across all implementation to these standards.
  • Collaborate with representatives of other SAP functions to ensure end to end process integration and consistency.
  • Develop, prototype, test and implement solution improvements to increase stability, usability and functionality to enable end users to meet business objectives.
  • After the implementation, lead and support project initiatives to expand the usage of the SAP solution to improve processes at manufacturing sites, commercial operations in US market.
  • Act as internal consultant and design architect for SAP SD/FSCM global solution. Work with peers in the IT organization and business representatives to determine business process and solution design leveraging the capabilities of the SAP Sales and Distribution modules.
  • Support the identification of opportunities to standardize processes and system configuration globally and ensure compliance across all implementation to these standards.

Key Responsibilities

  • Translate and influence business and functional solution requirements with Order to Cash stakeholders.
  • Support the Vistex deals and promotion (DmP) deployment in US and global.
  • Develop, prototype, test, and implement Vistex DmP for Order to Cash.
  • Review and analyze solution enhancement requests to determine complexity and provide resource/cost estimates,
  • Develop and manage project plans. Lead projects as required, as well as contribute as a team member to project teams.
  • Provide input to long-term IT strategy necessary to achieve organizational objectives.
  • Perform thorough analysis to identify all potential impacts for change requests.
  • Train and transfer knowledge to other team members, users and stakeholders as required.
  • Knowledge transfer to Production Support at conclusion on enhancement delivery.

Ongoing Systems & Service Delivery and Process Improvement

  • Deploy global IT processes, develop and maintain organizational quality indicators, and monitor client satisfaction.
  • Provide information to IT and Business leadership regarding best practices, industry trends and business opportunities, as well as, feedback on the overall performance of processes and tools.
  • Understand key business controls and impacts of changes caused by functionality, technology.
  • changes and changing business needs 
  • Provide support for global and regional specific to US systems and services

Education:

  • Bachelor’s degree in Technical, Order to Cash, or  Business related field is required
  • MS or MBA is preferred but not required

Experience:

  • 6-8+ years of combined SAP and/or Vistex DmP experience with multiple full life cycle implementations.
  • Demonstrated experience of various IT practices, including but not limited to, project management, operational service delivery, and large project implementations.
  • Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (e.g. SAP capability, standard industry best practice) in order to produce an optimal business solution.
  • Demonstrated ability to work across organizational regional and global boundaries, ability to multitask and manage multiple projects in a cross-divisional and cross-functional environment.
  • Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment and also in a team-oriented, collaborative environment.
  • Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing.
  • Demonstrated ability to interact comfortably with all levels of management and staff.
  • Strategic application of Information Systems and business analysis.
  • Experience in life sciences / pharmaceuticals industry preferred.

Technical/Functional Competencies:

  • Extensive experience withconfiguration of SAP ECC 6.0, SD modules in the following areas:
    • Sales (Inquires, Quotations, Orders, Contracts)
    • GATP and Backorder Management Process
    • Billing and Credit Management 
    • Foreign Trade and Customs
    • Internet Sales
    • Vistex Deals and Promotion (DmP)
    • Interfaces: IM, MM, WM, QM, FI, PP, SCM, BI, CRM and non-SAP Applications such as Hybris
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