SAP CRM Techno - Functional Consultant


Raleigh, NC

Industry: IT Consulting/Services


Not Specified years

Posted 297 days ago

  by    Cynet Sytems

This job is no longer available.

We are looking for SAP CRM techno-functional Consultant for our client in Raleigh, NC

Job Title: SAP CRM techno-functional Consultant

Job Location: ??Raleigh, NC

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

Job Description:

  • Seeking functional and technical support for the CRM functions in SAP environment and adequate functional support for the SAP hosting services project
  • This environment services over 5,000 users and includes instances of ECC 6.0, BI 7.0, Business Objects, CRM, Enterprise Portal, Solution Manager, GRC, NWCE, and PI.
  • CRM support includes but is not limited to: providing guidance in aligning client's business processes with SAP functionality, performing functional configuration and customization, maintaining system integrity, and component integration with ECC and Portal. 
  • Additional responsibilities include writing functional and technical specifications, developing test plans & performing system testing..
  • The fiscal accountability and management of client's diverse activities is extremely complex and requires a robust business system that will provide meaningful, accurate, and timely information for the various needs of public/private end users, the Federal and State government and departmental and administrative requirements.

Role responsibilities:

  • Responsible for the solution design, configuration, testing and maintenance of the SAP CRM system.
  • Experience and knowledge of integration points of SAP CRM System with SAP ECC modules.
  • Responsible for Production support to troubleshoot, investigate, analyze and solve software problems.
  • Responsible for working with business users and clients to gather and document business requirements for system changes and to develop solutions to satisfy business needs.
  • Responsible for analyzing the impact changes will have on otherinternal/external business application systems.
  • Responsible for developing all documentation related to system changes per client change control policies and procedures.