Salesforce Practice Leader at Slalom Consulting in Minneapolis, MN

The Salesforce Developer works in conjunction with the project Architect to build the technical solution for a client need. Depending on the nature of the project, this role will be required to configure the solution within the Salesforce platform and/or perform custom development and may be called on to assist with activities like scoping and documentation.

Defining Your Success

We would look for you to be comfortable with the following tasks and actions:

• Responsible for the profitability of all Salesforce offerings (revenue and utilization goals), with revenue expectations of $2–5 million per year.
• Identifies opportunities for growth and maturation of Salesforce offerings
• Provides oversight and governance of all sold and managed Salesforce projects
• Drives business development with the proper information, tools, and subject matter expertise to sell engagements within the offering
• Builds and develops relationships with partners like Salesforce and own joint sales pursuits with our partners
• Develops case studies and training materials; conducts brown bags and provides mentorship for Salesforce Practice
• Develops and delivers standard methodologies, delivery templates, and point-of-view papers
• Maintains awareness of industry standard methodologies and business levers for cloud offerings and understands how Slalom practice areas interact
• Coordinates quality assurance of project delivery
• Assigns practice area development tasks when resources are between projects
• Facilitates client satisfaction surveys (where applicable)
• People\Career Management and project staffing for teams of 2–6 consultants
• Supports recruiting and onboarding of new employees

To be successful in this role, we are looking for leaders with:

• 10+ years’ experience in a large consulting environment
• Deep technical understanding of cloud based CRM solutions
• Up to date certifications (Force.com Developer, Service Cloud, Sales Cloud etc)
• Exposure to Agile/Scrum and Waterfall methodologies
• Expert at project delivery, including all aspects of program management and the SDLC
• Experienced business development skills, communication (verbal and written) and business operations (e.g., invoicing, SOWs, margins, utilization)
• Skilled at managing multiple clients
• Ability to take on new challenges and work outside of one’s comfort zone
• Excellent mentoring and leadership skills