As a Salesforce Marketing Cloud Technical Product Owner, you have strong business acumen with a technical background, and the ability to grasp abstract concepts and communicate them to others in a way that is easy to understand. You are able to work independently and given only a high-level description of the business challenge, are able to investigate and articulate potential solutions, achieving buy-in from stakeholders across the organization.
Success in the role:
- Proven experience building solutions in Salesforce Marketing Cloud and Salesforce Sales/Service Clouds utilizing Marketing Cloud Connect
- Familiarity with Salesforce Marketing Cloud multi-org account configuration and functionality
- Develop and modify application components across disparate platforms and technologies
- Consult on best practices for the technical set up of marketing automation platforms, journey builds, lead generation, data integration workflows, data hygiene and maintenance
- Work closely with the development team to make sure best practices are followed; Coach and mentor engineering team
- Drive technical development, expertise and support
- Study/implement new Salesforce features and capabilities that integrate to mobility solutions to enhance user productivity
- Conduct development life cycle reviews as required, driving IIS best practices (e.g. design, documentation, quality)
You bring and will continuously build upon the following skills:
- Salesforce Marketing Cloud Consultant certification
- Nice to have: Marketing Cloud Developer and Sales Cloud certifications
- An entrepreneurial spirit and comfort working within a rapidly changing startup environment; you love the challenge of working on a small team and being part of a larger movement to change the engineering culture of an enterprise
- A desire to continuously learn and build salesforce skills through trailhead and training as needed
- Knowledge of AMPScript, SSJS, HTML, CSS, and REST and SOAP APIs as it relates to Marketing Cloud is required
- Strong understanding of Agile Principles and knowledge of tools like JIRA, Confluence is an asset