Industry: Hospitality & Recreation•
Not Specified years
Posted 170 days ago
JOB SUMMARY: The Salesforce Manager, Delphi.fdc is responsible for development, build, implementation, and support/ maintenance of Event Sales/ Management and Resort Sales inventory management, business reporting and business projects within the Salesforce system and Delphi application owned by Amadeus. This role requires partnership across business divisions and vendor relations to uncover business processes, gather requirements and document project needs. Expertise as a certified Salesforce Admin, Delphi applications, data architecturereporting are imperative in this role. This role is focused on developing a healthy org, supporting system infrastructure, data governance and developing within the broader scope of this ecosystem.
SCOPE: The Salesforce Digital Content Producer has the responsibility for the planning and execution of moderate-complexity work efforts within Sales Integration.
EDUCATION:Bachelor’s degree is required, Computer Information System, Data Analytics, Business or related field. Other: Knowledge of Salesforce, social communities and project management concepts and processes, requirements gathering preferred.
EXPERIENCE: College diploma or university degree in the field of Computer Information Systems, Data Analytics, Business or related field and/or 3-5 years equivalent work experience. Experience required in Salesforce, inventory management (Delphi preferred) data management, architecture/ design in salesforce, strong project management or equivalent combination of education and experience. Requires the use of sound business judgment in coordinating the requirements of the user group(s) for a project. Conflict resolution and problem solving techniques required. Good in presentation, facilitation, communication, and strong attention to detail required.
ADDITIONAL INFORMATION: Works with internal business clients and external vendors. Ability to read, analyze, and action business and user requirements. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.