Salesforce CPQ Business Systems Analyst

Infoblox   •  

Tacoma, WA

Industry: Technology

  •  

5 - 7 years

Posted 37 days ago

Description

Infoblox is seeking a Senior Salesforce CPQ Business System Analyst to join our IT Applications team in Tacoma Washington. This position reports to the IT Manager, Salesforce Applications based in Santa Clara, CA.

With our recent upgrade to an all SaaS-based systems landscape, the Senior Salesforce CPQ Business System Analyst will be highly visible, working in a techno-functional position supporting our CPQ process for renewals and net new sales.The BSA will be responsible for identifying and implementing process improvements in Sales and Renewals .Previoushands-on experience in Salesforce and CPQ will be a key to success in this role.

It is an excellent time to Join the Infoblox Applications team! The Applications and Business teams have recently completed a multiyear, multimillion-dollar initiative transitioning to a full SaaS system landscape along with reengineering all back and front office business processes. We are excited about the next phase of the project where we will implement new business and systems functionality while continuing to improve business processes driving towards our corporate goal of improved customer satisfaction by delivering a full SaaS and Subscription product offering.

Responsibilities:

  • Work closely with Sales and Renewals team to identify, recommend, develop, implement, and support CPQ solutions for all aspects of the organization
  • Interface directly with Sales and Renewals to understand business problems, streamline processes, design solutions and deliver CPQ solutions
  • Act as single point of contact for the business regarding all CPQ related processes
  • Implement Product Configuration, Product Attribute Based Pricing and advanced approval configurations
  • Assist in the discovery phase of various projects to make critical design decisions
  • Guide and assist the team with regression, UAT, and system integration testing for existing and new CPQ process (Steelbrick)
  • Facilitate and actively participate in all phases of the business process enablement life cycle
  • Participate in IT strategy, resulting in a long-term roadmap that supports Infoblox vision and goals

Requirements:

  • 6 to 8 years in a Senior Business System Analyst role, with demonstrated hands-on experience developing business relationship and creating requirement definition, user story, functional specification, test cases, and root cause analysis
  • 5+ years Salesforce configuration and design experience plus three years of CPQ experience
  • Deep understanding of the Lead to quote process
  • Deep expertise in the SaaS, HW, SW, and Maintenance business model, especially in the CPQ and Quote to Cash process area
  • Hands on experience of CPQ functionality including Product setup, Product Options, Product configuration & rules, Pricing, Discounting and Quote templates in Steelbrick CPQ
  • Experience in designing and implementing new Salesforce objects, workflow rules, custom layouts, and other standard Salesforce customization
  • A strong analytical approach to business process design with an emphasis on cross-functional inter-dependencies
  • Strong analytical skills with ability to translate business requirements into functional and technical specifications
  • Ability and interest in training/educating users in tools, processes, procedures
  • Experience working in both Waterfall and Agile methodologies

The ideal candidate will possess…

  • Proven experience in SalesForce Sales Cloud and CPQ design and configuration
  • Experience and a deep understanding of the Lead to Order process
  • Experience working in a fast paced environment

Education:

  • Bachelor’s Degree from an accredited college or university in Business, Management Information Systems, Computer Information Systems or equivalent IT experience
  • Certified Salesforce Admin and CPQ

It’s an exciting time to be at Infoblox. We are the market leader in technology for network control. Our success depends on bright, energetic, talented people who share a passion for excellence in building the next generation of networking technologies—and having fun along the way. Infoblox offers a fast-paced, action-oriented environment. We promote a culture that embraces innovation, change, teamwork, and strong partnerships. Join the winning Infoblox team—our future looks bright, and so will yours