Salesforce - Consultant

Less than 5 years experience  •  IT Consulting/Services

Salary depends on experience
Posted on 10/14/17
Philadelphia, PA
Less than 5 years experience
IT Consulting/Services
Salary depends on experience
Posted on 10/14/17

Project Delivery Responsibilities

·       Propose, implement, and manage the implementation of Salesforce solutions that meet business requirements

·       Lead client sessions to gather, define, and document business requirements

·       Develop implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support

·       Document requirements in the form of use cases

·       Demonstrate solution functionality to business stakeholders as needed

·       Design and participate in end-user acceptance testing

·       Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customization

·       Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping

·       Participate in declarative system configuration when necessary

·       Provide technical and functional expertise to project teams

·       Participate in training content development and Administrator and end-user training delivery

Qualifications 

·       2+ years of CRM experience and proven understanding of a full software development lifecycle

·       2+ years of hands-on experience with packaged applications, preferably Salesforce, implementing full project lifecycles. Other areas of experience may include Microsoft, Siebel, SAP, or similar enterprise-level applications. Specific qualifications:

o  Content knowledge - Experience designing and implementing Salesforce solutions

o  Analytical techniques - Experience leading requirements gathering sessions and documenting the outcome, including designing process flows and helping define test scripts

o  System configuration - Ability to effectively design a scalable solution to meet client business needs, and participate in system configuration when necessary

o  Project management - Demonstrated analytical skills and experience with the complete lifecycle of complex enterprise projects; understanding of core project management concepts, theories, practices, and methods

o  Change management and scope control - Experience performing impact analysis for potential changes in scope; ability to administer change management processes within a specified framework, including regularly reviewing issues management and change control logs to understand status and identify potential risk situations

·       Familiarity with agile software delivery methodologies and tools such as Scrum, Jira, and Rally

·       Understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, App Cloud, Communities and AppExchange solutions

·       Active Salesforce certifications or ability to achieve relevant certifications upon hire

Job Number: JO-1702-927

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