Salesforce Business Systems Manager


San Jose, CA

Industry: Software


8 - 10 years

Posted 257 days ago

This job is no longer available.


  • Manage roadmap: Meet with decision makers, systems owners, and end users to define business requirements, and systems goals
  • Facilitate discussions among business owners to determine the best solution to roadmap of enhancements through working sessions, new process mapping, and process redefinitions
  • The Manager could be expected to lead a team of 3 Business Systems Analysts  
  • Document business process flows and requirements for the roadmap of enhancements
  • Lead the delivery of key enhancements by directly making configuration changes in Salesforce or Developing the requirements / design specifications and delivering it to our internal development team for completion
  • Assist in creating reports and dashboard for users
  • Identify test criteria and test new functionality/enhancements
  • Provide training to end users
  • Evaluate implementation options/vendors and provide recommendation on scope and scale of effort required to develop solution.


  • Degree in Computer Science, MIS, Math, Physics or comparable technical degree
  • Minimum of 8 to 12years experience as a business systems analyst on the Salesforce platform
  • Knowledge of Boomi a big plus but not required
  • Strong knowledge of system and software quality assurance best practices and methodologies
  • Flexible and adaptable in regards to learning and understanding new technologies
  • Excellent project delivery skills
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Excellent problem-solving, analytical and investigative skills
  • Ability to conduct research into software-related issues and products
  • Highly self-motivated and directed
  • Keen attention to detail
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment

$150K - $160K