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Salesforce Business Analyst III, Operational Lead in Washington, DC

International Justice Mission

Washington, DC 20001
1w ago


Business Analysis


5 - 7 years

Job Description


  • Engage with stakeholders in NA to understand overall strategy for division and core processes;
  • Work with business SMEs, BAs and development team to create clear documentation and guidance for backlog and build;
  • Ensure Salesforce sprint teams meet standards for Business Analysis, Configuration/Development, Testing, and Delivery of new Features in order to deliver quality solutions;
  • Drive continual product improvements and inform the product roadmap with new ideas based on ongoing user requests, strategic vision and product performance;
  • Provide strategic oversight by helping to facilitate the business in automating and streamlining their business needs; and
  • Drive increased adoption and value of the platform across NA region.


  • Bachelor's degree or any equivalent combination of education, experience and certification;
  • 3-5+ years' work experience in SDLC;
  • 3+ years
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Valid through: 2020-4-8

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