Salesforce Administrator

The RealReal   •  

San Francisco, CA

Industry: Retail & Consumer Goods


Less than 5 years

Posted 189 days ago

This job is no longer available.

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA.

Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, flexible work hours and Friday bagels!

At The RealReal the development team is composed of strong full-stack engineers and is instrumental in the success of our luxury fashion marketplace business. You willbe exposed to the latest technology, a pervasive data-driven culture, while surrounded by a friendly, helpful team. The fast growth of our business gives you the opportunity to make a strong impact.

This position is based out of The RealReal HQ in San Francisco and reports to the Senior Director of Engineering. As part of the Consignor team your work willdirectly impact the supply side of our business. You will work closely with the Sales organization implementing improvements and custom flows for high efficiency. You will be responsible for a seamless reliable integration between Sales Cloud and other Salesforce products, such as Pardot and ExactTarget, plus other proprietary systems. The team will rely on you to suggest best practices and architecture design. You will participate in solution discussions with engineers and product managers and maintain a configuration runbook.


  • Manage user setup, access and create custom objects, fields and page layouts.
  • Develop and monitor Salesforce reports for unexpected trends.
  • Respond timely to urgent requests from the field.
  • Lead the testing and deployment of code and configuration changes.
  • Work with stakeholders and product management and tech leads to understand needs and identify solutions.


  • 3+ years administration experience & proven knowledge of Salesforce CRM and platforms.
  • Strong understanding of Sales Cloud, Pardot and ExactTarget.
  • Strong understanding of Salesforce fundamentals: opportunities, leads, reports, workflow rules, triggers, and data loader.
  • Understanding of Salesforce performance fundamentals.
  • Ability to read and understand Apex code and Visualforce.
  • Salesforce Certified Advanced Administrator (preferred)
  • Salesforce Certified Platform App Builder or Salesforce Developer (preferred)
  • Understanding of git and Github workflows and exposure to Salesforce DX.
  • Bachelor of Computer Science degree or equivalent.


  • Experience working in a customized Salesforce environment with 500+ users.
  • Experience with any of Ruby, Elixir, Phoenix.
  • Advanced CS degree or equivalent.