Sales Supervisor

Wesco Aircraft   •  

Orlando, FL

Industry: Transportation


5 - 7 years

Posted 98 days ago

This job is no longer available.


The Sales Supervisor is accountable for managing the day-to-day activities of the department; including, but not limited to training, mentoring and supervising the sales representatives and/or administrative staff; developing work procedures; and organizing and coordinating sales workflow. Receiving continuous communication and direction from management and maintaining a consistent and accurate communication-flow of sales initiatives, objectives and programs throughout the department, are essential aspects of the job.

Additionally the Sales Supervisor is responsible for applying and communicating Wesco sales initiatives, policies and programs in support for the sales management team; as well as collaborating with Outside Sales to develop new customers from sales leads; maximize sales at existing accounts and develop new customers through strong negotiations skills and professional and appropriate sales methods; and work regularly with customers providing appropriate and accurate responses to inquiries and requests to solve complex account issues in a timely manner.


Understand and incorporate Wesco philosophy, values, visions and Sales initiatives in all behaviors, practices and decisions

Maintain a strong understanding of Wesco’s quality standards, product lines, pricing, and delivery schedules

Review, understand and respond to basic long-term pricing agreements

Determine work procedures, coordinate and expedite staff workflow; Improve and standardize procedures to increase efficiency of sales team

Communicate department and company objectives to staff and maintain upward communication with senior management

Train and mentor all Sales Representatives and Sales Administrators

Maximize sales at existing accounts and develop new customers through professional and appropriate sales methods

Collaborate with Outside Sales to develop new customers from sales leads

Utilize strong negotiation skills to produce sales

Maintain professionalism, customer service and customer focus while building strategic partnerships with potential and existing Wesco accounts

Develop expert knowledge in regard to suppliers, products, competition and/or markets; Source products when necessary based on Wesco’s best practices;

Ensure adherence to customer approvals and quality requirements

Provide support and assistance to Sales Branches, Corporate Sales, Operations, Purchasing, Quality, Finance and other departments as needed to resolve sales related efforts; Solve the most complex account issues efficiently

Lead, participate and practice continuous improvement and/or process improvement efforts

Maintain knowledge of supervisory responsibilities and enforce and uphold current Federal and State labor laws and Wesco employment, safety and security policies and Work Instructions, as applicable; Audit or oversee auditing of employee timekeeping records and submit to Payroll, as scheduled; Prepare effective and timely performance evaluations, conduct reviews, administer salary adjustments, promotions or disciplinary actions and facilitate additional training or mentoring, as needed, driving maximum productivity and quality of processes, systems and procedures, in accordance with budgetary restrictions and compensation policies



  • BA or BS degree in Marketing or Business is preferred ;or a combination of relevant education and experience

  • 6-8 years sales experience; Aerospace industry is preferred
  • Demonstrated competency in multiple areas of responsibility (as cross-trained)
  • Previous supervisory experience is preferred
  • Proven ability to effectively maximize sales contracts and agreements, with profitable results
  • Demonstrated ability to train and mentor others to excellence

  • Excellent organizational and time-management skills
  • Strong follow-through and perseverance to handle multiple tasks simultaneously
  • Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
  • Ability to be detailed oriented and perform in-depth research, if required
  • Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required
  • Ability to travel, as needed