Roles and Responsibilities:
Product Sales and Territory Development (65-80%) – Prospect, source, and maintain quality customers in assigned area. Continuously prospecting key accounts, engineering firms, distributors relating to all air compressor parts sales. Achieve and exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets and to project number of contacts to be made. Manage, call on, and sell Edmac’s portfolio of product directly to customers in assigned area. Follow up on new leads and referrals resulting from field activity and as referred by telemarketing activity. Establish rapport and maintain regular contact with existing and new customers (particularly key accounts, where applicable). Respond promptly to customer inquiries. Introduce new products. Understand customer needs and be able to communicate them back into Edmac to determine if Edmac can accommodate the requests. Actively engage in planned prospecting activities geared at increasing the customer base, and continually increase Edmac’s presence in the market.
Obtain, develop or otherwise prepare, deliver, and present sales materials, exhibits, and promotional programs. Prepare for and attend trade shows, exhibits, conferences, meetings, and other local, regional, and national promotional opportunities. Maintain customer base, quotations and calendar daily.
Prepare and present quotes, proposals, pricing. Relay any customer service concerns through quality follow up checks; identify and resolve customer concerns where possible and ensure the customer is taken care of from order to receipt.
Maintain a professional image and attitude at all times through personal actions and initiatives.
Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all relevant internal and external business partners and customers relevant to this mission.
Personal Development (10%) – Take personal responsibility for your own career development by updating job knowledge (for both products and sales/marketing strategies and skills) by participating in educational opportunities; reading professional publications; networking; and participating in professional organizations. Utilize the Global Business Portal, Internal JobMarket database, Competence Portal and engage in other competence development activities to continually work towards personal growth and career development.
Reporting (10-25%) – All reporting will be though Saleforce. This is Edmac’s primary CRM system. All visits and calls will be logged within this system in order to eliminate the need for Monthly reporting. Report immediately to management any special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments.
Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
Perform all duties in accordance with Company standards, while always striving to understand the needs and expectations of the customer.
Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
Perform other duties as assigned.