Sales Operations Business Analyst
-5+ years of experience in sales operations organization in a Business Analyst role, including 2+ years?experience performing financial or data analysis
-Four-year college degree in business, accounting, finance or related field required
-Expert predictive modeling and analytical skills. Strong problem-solving skills required
-Expert level of usage of Microsoft Excel with strong ability to automate reports (pivots, vlookups, macros, etc.)
-Advanced Customer Relationship Management (CRM) Experience with Salesforce Automation Systems, & NetSuite. Experience with sales automation tools.
-Candidate should have: Deep understanding of territory design and quota setting, Extensive forecast modeling expertise, Strategic -Planning, KPI Development, salescompensation planning/modeling, problem solving ability with experience providing practical business insights from large, complex data sets.
-Excellent verbal and written communication skills
-Expertise in MS Office suite required
-Experience with data visualization tools
-Strong organizational, interpersonal and communication skills required? ability to summarize and translate process outcomes to sales leadership and executives
-Ability to work well with others at all levels of the operation
-Ability to deal with a fast-paced dynamic environment
-Proven project management skills with multiple, complex projects
-Experiencesupporting several functional organizations; knowledge and understanding of key metrics driving a sales environment
-Understanding of the people, processes, technology issues within an enterprise level corporation.
-Understands how business process impacts reporting
-Strong multi-tasking skills to manage multiple projects under supervision
-Progressive employment history, prefer no more than 2 job changes in 5years
Only US Citizens and Green Card holders will be considered
The Sales Operations Analyst is responsible for the day-to-day activities required to support the sales team and related functional areas. The position is an important role in ensuring that pipeline management and forecasting is efficient, accurate and report ready in order to drive sales management and decision making from both an operational and a planning perspective. This position requires strong business acumen with emphasis on financial analysis and customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
-Lead enterprise channel re-segmentation efforts to re-design sales territories to increase account coverage and productivity.
-Develop, manage, and distribute suite of reports to various stakeholders
-Evolve business partnership by becoming a strategic thought leader to sales and executive teams.
-Enhance accuracy and content of reporting used in forecasting, quota planning and sales analysis.
-Manage successful quota builds, budget plans, and countless initiatives between Sales operations, Finance, Marketing, Compensation, Tech, and Sales.
-Train sales and support roles on systems, processes, and best practices.
-Design and maintain best practice for account management, Salesforce.com, and process efficiency.
-Run daily, weekly, quarterly, & annual bookings reports from multiple sales systems and reconcile data to produce results.
-Perform data analysis and research, with the ability to manipulate, analyze, and recognize business trends.
-Continually work to identify new opportunities to provide valuable metrics to the business.
-Assist with forecast roll-ups, pipeline, and trending reports.
-Assist in the creating of various KPI and QBR presentations with guidance from management.
-Manage ad-hocreporting requests and provide day to day support to the sales teams.
-Strive to consistently keep technical skills up to date by participating in training when needed.
-Manage territory alignment and sales team alignments - report out quarterly.
-Manage data integrity and cleanliness.
-Coordinate with the field teams to gather market intelligence and drive compliance with sales processes.
-Produce and publish a calendar of department deliverables - ensure we remain on target to those dates and that we have the required input from key stakeholders to hit these key dates; communicate to Sales Ops leadership if due dates are at risk with a plan of action to get back on track
-Manage forecasting data inputs, outputs and template with sales and work closely with the Product team, Finance and Procurement to provide accurate monthly forecasting
-Improve sales productivity by developing Salesforce.com and Excel dashboards that allowed sales leaders to manage KPIs and improve overall sales