Freedom Mortgage is currently looking for a Call Center Sales Manager for our Plano, TX location. This position is responsible for overseeing the daily operations of the department, ensuring that it runs efficiently while achieving and maintaining all established departmental goals. Furthermore, the manager will ensure that the branch achieves client service objectives by preparing and completing action plans; implementing productivity, quality, and client-service standards; resolving problems; completing quality audits; identifying client service trends; determining system improvements; and implementing change.
Essential Job Functions:
Valid through: 2020-2-19