The preferred residence location for candidates for this position is between the Salem and Eugene Oregon regions.
Under general supervision, responsible for managing and developing a mid and/or moderately complex group of agency assignments. Position accountable for: Optimizing growth potential of a core group of Travelers independent agents while prospecting and appointing new agencies. Exceeding or meeting year over year growth and profit objectives; utilizing Travelers sales tools within a consultative sales framework. Developing competitor intelligence. Collaborating with team members in the region, home office, and business center on product, pricing, and agency management decisions. This position does not manage others.
Primary Job Duties & Responsibilities
Agent Support: Responsible for substantial and/or complex Agency assignments. Applies agency diagnostics and segmentation for owned agents. Leads presentations and appointments for owned agents. Applies process of appointing new agents that meet production expectations of new business at Travelers. Prospects for new business. Identifies opportunities to cross sell Travelers products and shares information with otherSales Execs and/or agents. May facilitate workshops. Influencing the Sales: Responsible for profitable development of all agencies within assigned territory or agency assignment. Influences agents to quote and sell Travelers products to customers. Executes the sales strategy of growing Travelers market share in the territory by appointing and coaching new agents. Articulates a sales process that is mutually beneficial, and identifies solutions to agency needs. Provides consistent follow up and follow through with agents, peers and other team members.
Agency Diagnostics: Completes strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed. Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions. Effectively understands and considers operational differences between small and large agencies. Diagnoses agencies’ interests and ability to grow business and motivates agents to succeed. Initiates systematic marketing processes within each agency to attract and retain new business. Recommends business solutions (3R’s) and programs to meet objectives. Directs customer service issues to appropriate resources, elevates all unresolved matter to ensure resolution. Validates data used to make strategic market changes. Has thorough knowledge of Travelers’ computer systems and PIs platform;
Assists agents with system/platform issues, and provides training as needed. Coordinates with trainers as needed; Ensures that agency staff are fully trained (products, services, automation and HQ in total). Identifies book transfer opportunities, negotiates transfer commitment, ensures successful outcome. Maintains flexibility in working with all social styles. Develops strategic agency plans that require disciplined accountability and follow up to meet business objectives. Understands Travelers Enterprise focus and appetites and seizes opportunities to cross-sell Travelers products by initiating cross-functional meetings. Stays current on product and pricing changes. Articulates company position and seeks out business with appropriate agencies to meet company objectives.
A minimum of 3 years experience in Sales with Personal Insurance experience.
Education, Work Experience & Knowledge
Bachelors degree or equivalent work experience. Requires up to 75% travel.
Job ID: 12791BR