$80K - $100K*
Working with a dynamic team, the Product Support Specialist provides assistance to the Sales department by participating in software demonstrations; addressing questions and concerns of potential customers and using a high level of system expertise to ensure that the Sylectus software can meet their needs. Where necessary, obtain specifications from existing customers or potential customers to ensure that the system can be configured appropriately for their requirements. Continuous collaboration with Engineering, Sales, Customer Service and integration partners is required to ensure customers experience an extremely high level of satisfaction with Sylectus products and services.
The ideal candidate will be a highly motivated, hands-on individual who is able to learn the software quickly. A willingness to go above and beyond to ensure customer satisfaction, paired with the ability to provide training and support to both internal and external customers is required. Criti
Valid through: 2020-3-4