Sales Engineer

5 - 7 years

Posted 268 days ago

This job is no longer available.

Mersive is a leading provider of software-based collaboration solutions for corporate, education, and government markets, and we’re hiring! Mersive is seeking the perfect DC/N.VA based candidate to fulfill Software Sales/Support Engineer roles, including travel to customer sites in coordination with our Mid-Atlantic Regional Sales Director. The successful candidate will have substantial pre-sales and post-sales support experience, as well as outstanding communications skills, a positive ‘can-do’ attitude and a willingness to accept ownership for a diverse range of duties including but not limited to:

Roles and Responsibilities:

  • Pre-sales and post-sales support, including travel to customer locations either independently or with Mersive’s Mid-Atlantic Regional Sales Director and possibly other Mersive representatives
  • Front line, tier 1 email and phone support for our customer and reseller/partner base
  • Reporting on customer visits to the Mersive sales/management team, including any technical obstacles the customer is experiencing, customer feedback about the product, etc.
  • Working with the Mersive management team to complete value-add initiatives as they arise, including involvement in product management and marketing projects, etc.

Required Qualifications/Experience:

  • Bachelor’s Degree in Software Engineering, Computer Science, Computer Information Systems, or related field
  • 6-10 years pre- and post-sales experience with software and hardware products
  • IT/networking knowledge including TCP/UDP/IP, routing, WLAN, VLAN, etc.
  • Ability to write/articulate technical concepts clearly and accurately
  • Exceptional Microsoft Office skills including Word, PowerPoint, Excel
  • Ability to work independently with minimal supervision balanced with willingness to follow specific direction when required
  • Travel will be required
  • Must pass a thorough security background check
  • Must be located in DC or Northern VA

Desired Qualifications/Experience:

  • AV/IT Convergence Products (industry experience)