Sales Engineer

Finicity   •  

Salt Lake City, UT

Industry: Accounting, Finance & Insurance


Less than 5 years

Posted 110 days ago

This job is no longer available.

About Finicity:

Finicity started out as one of the first 'fintech' pioneers, providing individuals and families data-driven insights to make smarter financial decisions. Our mission and leadership position hasn't changed as we've evolved into a major digital transformation partner for some of the largest financial institutions and other fintech organizations. Through our real-time data aggregation and intelligent insights platform we're fueling the digitalexperiences our customers need to improve efficiency, drive profitability and deepen customer loyalty.

Whether we're working with major financial institutions on improving data access for their customers, or fueling a fully digital lending process, we're fortunate to spend our days improving people's financial lives and organization's financial decisions. Come help us and be part of one of American Banker’s Best Fintechs to Work For and one of the Salt Lake Tribune’s Top Workplaces.

Learn more about who we work with: to transform mortgage lending with major GSEs like Fannie Mae and Freddie Mac to mortgage lending platform providers Black Knight and Ellie Mae; to transform the user experience for data sharing with USAA, JPMorgan Chase, and Wells Fargo. Or see how we have been recognized recently: Housingwire Tech 100, Benzinga FinTech Awards, CFSI Financial Health Leader.

About the Position:

Finicity provides the leading Financial Aggregation Platform and API Service to the Fintech market. The platform provides hundreds of thousands of Fintech app users with financial account (Checking, Savings, Credit Card and Investment data every day. Our API is built for improved UX and enables our partners to focus on their own application development while leaving data quality and availability to Finicity.

To grow and evolve our team, we’re looking for a collaborative engineer with a passion for solving problems for customers. In this role, you will work with our software developer partners to solve technical challenges that stem from scaling services with large data and throughput.

The Sales Engineer (SE) is a customer-focused technical product expert who provides pre sales solution consulting to prospective customers and implementation guidance to customers that have chosen the Finicity API. The SE collaborates with the Finicity Sales and Business Development teams to discover technical needs and communicate appropriate API services to meet these requirements. The SE acts in a consultative fashion throughout the customer analysis, validation testing and onboardingprocesses to ensure successful customer outcomes.

Key Responsibilities:

  • Provide pre-sales assistance for sales opportunities to prospective partners and customers (New Services), including installations, troubleshooting and training of our API Services.
  • Lead technical discussions to remove technical roadblocks and define API solution options
  • Act as an interface between our Sales/Business Development teams and internal customer support and development teams to resolve outstanding prospect and customer issues
  • Develop and perform product demonstrations and technical presentations via webinars or meetings
  • Work closely with customers in the design and implementation/integration of our API
  • Work to understand our prospects and customers technical business drivers and how to map these to our API
  • Work with our API product teams to outline customer requirements

Qualifications Requirements:

  • 3-5 years Sales Engineer or Solutions Engineerexperience in a software tech company or related industry
  • Computer Science or equivalent degree or relevant work experience
  • Working knowledge of Java, SQL and other web services technologies in SaaS Models
  • Integration experience using Restful based APIs (Helpful but not required)
  • Strong understanding of web applications and architectures
  • Ability to understand, apply and communicate platform and API features and capabilities
  • Ability to quickly identify and recommend practical guidance during technical Q&A sessions
  • Strong written and verbal communication skills, including the ability to communicate professionally in a highly technical environment

Preferred Skills:

  • Working knowledge of API structures, programming languages, SaaS service implementations
  • Experience working withdatabases, data structures, and system authentication
  • Experience working with Swagger documentation, knowledge bases and other communication tools