Gem.com

Sales Development Manager

Gem.com$112K — $140K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven track record as a high-performing SDR, BDR, or top-of-funnel rep in a SaaS or tech environment.
  • Experience managing SDRs or a sales team, including hiring and coaching.
  • Strong command of outbound sales fundamentals like sequencing and personalization.
  • Fluency in modern GTM tools and technologies.
  • Exceptional communication skills, adaptable across various audiences.

Responsibilities

  • Lead and develop a growing team of SDRs through coaching and mentorship.
  • Own pipeline generation and consistently meet top-of-funnel targets for high-ACV sales.
  • Collaborate with various departments to refine target customer profiles and build outbound strategies.
  • Recruit and onboard new SDRs, shaping team dynamics and operations.
  • Partner with RevOps to create and maintain an effective GTM tech stack and processes.
  • Identify and manage long-term commercial partnerships to expand the pipeline.
  • Drive the global business development strategy as the team scales.

Benefits

  • 100% coverage of medical, dental, and vision insurance.
  • Unlimited PTO and sick leave.
  • Free lunch, snacks, and coffee provided.
  • Professional Development Stipend for continuous growth.
  • Access to an in-office hardware lab with a project stipend.
  • Annual company retreat to foster team bonding.
Full Job Description


We9re building out our go-to-market function and looking for a Sales Development Manager to lead that effort. You9ll own pipeline generation, SDR hiring and coaching, outbound strategy, and the systems that make all of it repeatable - with a direct line to the head of revenue and a seat at the table on decisions that shape the company9s commercial trajectory.

What you9ll own

  • Team leadership: Manage, coach, and develop a growing team of SDRs. Run 1:1s, rep reviews, and enablement sessions that move the needle. Build a culture where people level up fast.
  • Pipeline generation: Own top-of-funnel pipeline targets for a high-ACV, technical sales motion. Design and execute outbound plays, experiment with messaging and segmentation, and drive a consistent, high-quality pipeline for AEs.
  • GTM strategy: Collaborate with marketing, sales, and leadership to sharpen the ICP definition, segment the market, test new verticals, and build the outbound playbook from the ground up.
  • Hiring and team building: Recruit and onboard the next generation of Nominal SDRs. You9ll shape what this team looks like, how it operates, and what it9s capable of.
  • Tooling and operations: Partner with Revops to build a modern GTM tech stack, process, and system that scales with the team.
  • Channel and partnership development. Identify, build, and manage commercial partnerships and channel relationships that expand the pipeline beyond direct outbound.
  • Build the future of Nominal9s global business development: As the company and team scale, this role will own and shape the future of Nominal9s global growth.


What we9re looking for

Required:

  • Proven track record as a high-performing SDR, BDR, or top-of-funnel rep at a SaaS or tech company
  • Experience managing SDRs or a sales team, including hiring, coaching, training, and accountability
  • Strong command of outbound fundamentals: sequencing, personalization, multi-threading, pipeline metrics
  • Fluency in modern GTM tools: Clay, Nooks, Common Room, Gong, LinkedIn Sales Navigator, or equivalents
  • Clear, direct communication - you write well, run tight meetings, and know how to adapt your message to an engineer vs. a C-suite exec


Nice to have:

  • Technical degree or background in hardware / industrials
  • Experience selling into Aerospace, Defense, or other high-complexity hardware environments
  • AI fluency & systems thinking
  • Channel / partnership management


Benefits/Perks

  • 100% coverage of medical, dental, and vision insurance
  • Unlimited PTO and sick leave
  • Free lunch, snacks, and coffee
  • Professional Development Stipend
  • In-office hardware lab with a $250 project stipend
  • Annual company retreat


Compensation

The base pay range for this role is $112,000 - $140,000 per year.

About Gem.com

Industry
Founded
2013

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