Sales Consultant

Batesville Casket Co   •  

Fresno, CA

Industry: Healthcare

  •  

5 - 7 years

Posted 33 days ago

Position Summary

Presents, supports and sells products and services for Batesville Casket Company to Funeral Home clients within the defined territory.

Company Summary
With annual revenues of nearly $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems, and leading-edge technology designed to help funeral directors succeed. The company’s relentless pursuit of quality, customer service and innovation has propelled Batesville to the forefront of the death care industry.

Our success hinges on providing the right combination of high quality products and professional and technical resources that enhance a funeral home’s business and create positive relationships with families. While products and services have changed over time, Batesville’s mission of helping families honor the lives of those they love ® has remained the same for more than 100 years.

At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
Individual worth and integrity
Excellence in execution
Spirit of continuous learning and improvement
Courage
Customer focus and partnership

Essential Duties and Responsibilities include the following.

  • Promotes and sells products and services within an assigned geographic area to prospective and existing customer accounts to achieve sales targets.

  • Identifies customer needs through the use of effective selling practices, exploratory information gathering, analytical skills and empathetic listening; Negotiates prices and delivery times within limits of authority; Resolves client issues as they arise directly and/or by coordinating with other functional areas of the organization.

  • Actively maintains customer call planning system to effectively service accounts and build consultative relationships through the use of strategic prioritization and organizational management; Maintains current files for each and all clients within the assigned territory noting key personnel, relevant sales documents and appropriate notes of activities with the client.

  • Effectively uses computer skills to analyze, update and implement organization sales plans and merchandising programs.

  • Establishes and maintains productive communications with corporate office staff as well as field-based logistics and support personnel.

  • Provides written and verbal reports to the Regional Sales Director on relevant performance and market information as directed

  • Quotes prices and credit terms and prepares sales contracts for orders obtained.

  • Leads collection efforts as needed.

  • Participates in and attends client association meetings as appropriate, and as directed by the Regional Sales Director; Coordinates and conducts training for customers as appropriate.

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Travel
Employee must be able to travel tri-state areas 95% of the time.

Education
Bachelor’s degree (B.A.) or equivalent from a college or university; and a minimum 5 years of related sales experience and/or training, or equivalent combination of education and experience.