Sales Administrative Assistant

Confidential Company  •  Atlanta, GA

Less than 5 years experience  •  Business Services

Salary depends on experience
Posted on 02/20/18 by Benjamin Workman
Confidential Company
Atlanta, GA
Less than 5 years experience
Business Services
Salary depends on experience
Posted on 02/20/18 Benjamin Workman

THK is the pioneer of Linear Motion Systems. Today, our LM Guide is an indispensable component of mechanical and electronic systems in a wide variety of industries which has promoted us as an industry leader with sales upward of $2.6 Billion. The versatility of our products allows for many uses across a wide variety of industries. As such, there?s vast opportunity for growth. We are seeking professionals to lead our expansion into new markets and market share.

Our position in the industry has allowed for a very stable environment for our workforce. The average tenure of a THK America, Inc. employee is 8years with more than a third of our workforce with tenure of 10 years or more. We are extremely proud that our employees build careers within the company! This is likely due to the many benefits of working for an industry leader. We offer competitive compensation, bonuses based on company performance, a fast paced, challenging work environment and the opportunity to influence organizational development alongside a diverse, committed, knowledgeable and friendly workforce. If you seek a rewarding opportunity to start or grow your career, THK is definitely the place for you! Apply now for the excellent opportunity below!

The Role:

Process orders, prepare correspondence, service sales calls, and fulfill customer needs to ensure customer satisfaction. Also act as the liaison of communication between Japanese speaking internal and external clients.


  • Service sales calls & provide technical support and training for customers
  • Develop Relational Selling Skills (RSS) and THK Advantage Program (TAP) skills
  • Research stock inquiries for sales reps, distributors and direct Original Equipment Manufacturers (OEM)
  • Research stock inquiries on Japan side of AS400
  • Provide price quotes to sales reps, distributors and OEM?s and have a current price list on hand for all customers
  • Assist in getting special Freight on Board (FOB) requests from Japan and THK Manufacturing (TMA) factories and keep these in a coordinated location in the branch
  • Determine lead times from Japan, TMA & other vendors
  • Communicate to customers on behalf of District managers as needed
  • Know sales territories in order to distribute incoming orders, correspondence and direct calls
  • Request for quotes from Japan on special product ?includes entering into a price analysis to formally quote customer
  • Create quotes for customer
  • Efficiently enter and process orders received
  • Double check and correct entered orders with R/O list
  • Work as a team player
  • Return phone calls within an hour (if possible) from voicemail or messages and enter orders within 24 hours of receiving Purchase Orders (PO) from customer
  • Follow all procedures required by J SOX
  • Follow up on quotations and update the Quotation database
  • Create and keep current an open order report
  • Expedite orders with Japan, TMA, Chicago & other vendors to be proactive
  • Maintain stock levels for large direct OEM accounts with the assistance of DM?s through OEM forecasting
  • Interchange other manufacturing part numbers to THK numbers
  • Locate an emergency order and provide proof of delivery when needed
  • Back up other customer service representatives
  • Mandatory overtime during physical inventory (specific locations only) ? includes counting product, keying inventory totals and proofreading final totals
  • Take Sales Administration Representative (SAR) Audit Level 1-Process RMAs (Return Material Authorization)


  • 4yr college degreerequired
  • Keyboard proficient
  • Excellent phone etiquette
  • Ability to work well under pressure
  • Microsoft Excel and Word proficient
  • AS400 proficiency helpful
  • THK product knowledge helpful

Company Benefits:

  • Paid Vacation
  • Paid Time Off
  • Paid Holidays
  • 401(k) with Company Match
  • Medical/Dental/Vision Insurance
  • Potential Discretionary Bonus

Job Type: Full-time


  • Bachelor's


  • Microsoft Excel and Word: 3years
  • AS400: 1year

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