Sales Account Management

Harris  •  OR and 5 other locations

Less than 5 years experience  •  Business Services

Salary depends on experience
Posted on 09/21/17
Less than 5 years experience
Business Services
Salary depends on experience
Posted on 09/21/17

Job Description: 

Responsible for monitoring and overseeing all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution.  Identifies areas for strategic growth and expansion with existing client base.  Provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability.  Play an integral part in maintaining and generating sales that will turn into long-lasting relationships.  Communicates and executes on winning market plans and capture strategies with existing customers and for new customers after transitioning to account management stage. 

  • Monitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution
  • Expands the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Achieves agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with existing customers
  • Develops and enhances client relationship with a specific focus on advancing and supporting customer relationships with assigned accounts
  • Manages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers
  • Establishes, develops and maintains positive business and customer relationships with all levels of management
  • Assists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner
  • Completes high quality, timely and accurate communications and administrative responsibilities including but not limited to: activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information
  • Participates on and may lead cross-functional teams to meet business objectives
  • Provides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable
  • Requires extensive travel with periods of week-long absences


  • Bachelor’s Degree in a related discipline
  • 3 + years of Sales/Account Management experience in Communication or IT products and software
  • Proven long-term track record of successful client relationship management and business development
  • Ability to perform competitive assessments, identify attractive solution positions and articulate clear and concise value propositions 
  • Ability to conduct sales and product presentations and marketing activities including participation in tradeshows and conferences
  • Strong process orientation and experience in selling programs such as Target Account Selling, Shipley or Miller-Heiman
  • Ability to function and influence at the executive and management levels within an organization
  • Ability to work independently and adapt to changing business priorities while focusing on the success of the team
  • Ability to manage time with minimal supervision, think strategically and act tactically in a dynamic environment
  • Excellent interpersonal and communication skills; listening, verbal and written
  • Proficient in using Microsoft Office Applications

Preferred Additional Skills: 

  • 6+ years of Sales/Account Management experience highly preferred
  • Domain industry experience in Utilities, Oil & Gas, Nuclear or Government Entities with knowledge of buying and funding process
  • Experience with information and/or communication technologies, preferably Land Mobile Radio (LMR)
  • Familiarity with Customer Relationship Management (CRM) tools to build productive business professional relationships


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