RN - Patient Liaison

Redlands Community Hospital   •  

Redlands, CA

Industry: Medical Devices & Diagnostics


Less than 5 years

Posted 295 days ago

This job is no longer available.

Job Description

SUMMARY: The Patient Liaison reports directly to the VP Patient Care Services. This role serves as the hospital’s service excellence representative and assures compliance to the formal grievance process; to include investigation and related follow-up. This position performs a variety of duties requiring the exercise of initiative and independent judgment. The Patient Liaison models professional behaviors that assist nursing personnel to act in a manner supporting the Patients First Philosophy. He/she functions as a change agent to improve patient care.


  • Current California RN license required
  • Current CPR certificate preferred.
  • Baccalaureate degree in nursing required. Masters degree preferred.
  • Four years of experience in acute care nursing required.
  • Two years experience with program/course design, presentation, and evaluation preferred.
  • Basic knowledge of computer programs (Word, Power Point, Excel, and Outlook)

Education Level:
4-Year Degree

Relevant Experience:
3-5 Years