Industry: Medical Devices & Diagnostics•
Less than 5 years
Posted 295 days ago
SUMMARY: The Patient Liaison reports directly to the VP Patient Care Services. This role serves as the hospital’s service excellence representative and assures compliance to the formal grievance process; to include investigation and related follow-up. This position performs a variety of duties requiring the exercise of initiative and independent judgment. The Patient Liaison models professional behaviors that assist nursing personnel to act in a manner supporting the Patients First Philosophy. He/she functions as a change agent to improve patient care.