The Google Technical Services Business and Outsourcing Strategy and Services team develops practical and innovative ways to address some of the most complex business challenges to keep Google thriving. We anticipate how decisions are made, persistently explore and uncover the business needs of our key clients, and understand how our range of product and service offerings can enable their business success. We also lead the global vendor strategy across all organizations, manage business risks, ensure we have great contracts and deliver amazing client experiences for Google’s top customers and partners. Using influencing and relationship-building skills, we provide Google-caliber client service, legal guidance, research, and market analysis.
Google Technical Services is a global support and operations team, with a mission to delight our customers with care so good, it’s got to be Google. Our team is the face of Google to most of our customers, and we want their Google supportexperience to set new standards, just like Google’s products do. Our team cares for customers by solving problems and scaling solutions, incubating new Google products, and sharing user feedback with internal teams to influence product development. We support a wide variety of products, from Ads to Project Fi and just about everything in between, and our customers include advertisers, consumers, partners, publishers, retailers, and our own Sales Googlers.