This position supports the Arch Insurance Construction business unit by:
- assisting underwriting in risk prequalification, assessment and selection.
- identifying/managing customer service needs and developing appropriate service plans.
- managing agreed upon account activities, expenses and relationships.
- monitoring and maintaining risk control services in accordance with regulatory requirements.
- developing/delivering risk control improvement efforts that assist underwriting and clients in understanding, evaluating and controlling exposures.
The primary function of this position is to support the placement of profitable insurance:
- Work collaboratively with Construction Underwriting to review risk submissions and complete the pre-qualification and risk review of desirable insureds.
- Provide Underwriting with detailed risk assessments of typical workers’ compensation, general liability, and auto liability exposures based on expected loss frequency and severity for specific risks and industry segments.
- Based on review of loss experience/history, provide Underwriting feedback on how well a specific risk mirrors expected loss performance for both new business and renewals.
- Identify/investigate specific accidents/claims that represent atypical occurrences.
- Provide Underwriting with information on exposures that may be unusual or unexpected for the specific risk versus class of risk based on scope of operations.
- Provide Underwriting with information on catastrophic exposures contemplated by class of risk, geographical location, employee/third party concentration, etc.
- Assist in new business marketing/sales and renewal (account retention) processes.
- Determine and implement consultative risk control and loss cost containment service strategies/needs for insureds.
- Conduct strategic risk improvement services such as loss analyses; contractual risk transfer reviews; fleet risk management reviews; quality assurance & quality control assessments; injury management best practices; and managerial level training and education to eliminate and/or reduce the potential for frequent and severe losses.
- Coordinate with regional Arch Construction Claims Management and TPA staff to ensure integration of risk control strategies and services into execution of claims management & managed care services.
- Participate in high visibility, high impact construction industry associations with defined strategic purpose (e.g., CFMA, AGC).
- Provide pre-renewal monitoring and feedback to Underwriting.
Experience & Credentials:
- 10 plus years preferred of risk control/loss prevention, construction safety, and/or risk management experience.
- Prefer field & managerial construction experience with a GC/CM or large trade contractor.
- Knowledge of insurance coverages, typical exposures to loss, and the economics of insurance and risk control.
Construction Knowledge: Working knowledge of critical construction risk management principles and methods such as:
- General building, heavy/highway, specialty trades and civil/marine construction operations and exposures.
- Construction delivery systems, including design-bid-build, design/build, engineer procure construct (EPC), as well as joint ventures.
- Construction processes, such as constructability, budget, scope, schedule, sequence and means/methods.
- Strong background in General Liability exposures and necessary controls (QA/QC and CD prevention, Subcontractor Prequalification, Work Zone Liability, etc.)
- Contracts and contractual risk transfer techniques and methods.
- Fleet, crane and heavy equipment operations and controls.Wrap-ups and Controlled Insurance Programs (both owner and contractor controlled).
Skills & Competencies:
- Ability to multi-task and organize to achieve competing priorities.
- A proven collaborator (“team player”) capable of partnering both internally with Underwriting & Claims, as well as externally with distributors (producers’ claims & loss control teams).
- Strategic and consultative mindset with demonstrated successes.
- Strong written/verbal communication and group presentation skills. Ability to quickly develop professional and meaningful underwriting risk assessments.
- Active in local/regional construction industry associations.
- Working knowledge of Microsoft Office Suite applications (Word, Excel and PowerPoint).
- Ability for frequent travel throughout the Underwriting region as well as potential periodic travel outside of the Central Region to service multi-state accounts and participate in internal meetings and industry functions. Estimated routine overnight travel is 25% (or less) per month with occasional peaks to 30-40%.
- Undergraduate degree preferred in a related technical field such as safety, risk management, loss control, construction mgmt, etc.
- Prefer licensure and/or certifications such as Certified Safety Professional (CSP); Associate in Risk Management (ARM); Construction Risk and Insurance Specialist (CRIS) or similar professional designations.