Revenue Manager:Order Processing / Credit Mgr

FARO Technologies, Inc.   •  

Lake Mary, FL

Industry: Manufacturing & Automotive

  •  

5 - 7 years

Posted 61 days ago

This job is no longer available.

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We are seeking an experienced Revenue Manager for our Lake Mary office. In this role, you will be responsible for the entire order to cash function. The candidate will be required to manage quote to order conversion, sales order processing, credit, cash application, accounts receivables and collections. Reporting to the Director of Finance & Accounting, the role is a hands-on role requiring work and communication with internal and external customers across the organization. This role will lead the company's sales order handling efficiency, daily operations, team management and communications. As manager, you will be responsible for producing all related work instructions and policies including the investigation of current state and possible process improvement requirements. This position will have a strong emphasis on efficiency, effectiveness, accuracy and controls in order to effectively drive company's established. We are looking for talent in the Lake Mary area. Relocation is not authorized for this position.

We have:


  • Leading edge technology
  • A team of Finance & Accounting Professionals to work with
  • An open mind for new ideas and methodologies

You have:


  • Bachelor's degree in Accounting, Finance, or a related field is a plus
  • 5 + years of hands-on experience highly preferred with emphasis on Cash/Credit and Collections
  • 3 years of Management experience
  • SAP experience highly preferred
  • Strong ability to work cross functionally, including strong negotiation, problem solving & communication skills
  • Ability to work significant amounts of overtime particularly at month and quarter end
  • Intermediate experience with Microsoft Office (Excel and Word)
  • Manufacturing Industry experience a plus
  • Effective leadership, delegation and prioritization skills with ability to manage and develop others

How will you make a difference @ FARO:

How will you make a difference @ FARO:


  • 1)Lead the AMERICAS Order handling responsibilities (Quote to Order)
  • Responsible for all AMERICAS region (US, Canada, LATAM) related SAP order entry system activities AND local invoicing requirements
  • Proactively and efficiently manage order backlog
  • Managing the accurate processing of customer orders and quote conversion to sales order
  • Prioritize equipment and tangible order processing first to ensure enough shipment time to execute deliveries timely and expedite as needed
  • Must be able to drive requests for issue resolution with other internal FARO departments
  • Support the business to assure timely, accurate revenue update
  • Ensure all work complies with FARO SOX controls, standards of business conduct, and ensure established processes are followed
  • Track volume of orders processed, accuracy of order, order rejections and work to resolve and improve quote / sales order flow
  • Communicate status and results of FARO's current order status for the region, including status of queue's, issues, backlog, and billings
  • 2)Lead the AMERICAS Cash and AR responsibilities (Cash)
  • Manage & ensure daily cash application for all AMERICAS region (US, Canada, LATAM) in SAP
  • Ensure cash is reconciled to the daily batches, bank statement and SAP
  • Manage team to keep unapplied cash and open credits to a minimum and that they are regularly addressed in the appropriate manner
  • Ensure cash is applied per US GAAP and reconciled with local statutory books
  • Ensure AR balances are accurate and reconciled with local statutory books
  • 3)Lead the AMERICAS Credit function
  • Responsible for all AMERICAS region (US, Canada, LATAM) credit review
  • Ensure credit review is properly documented and approved in accordance to FARO guideline5)Lead the AMERICAS Collection responsibilities (Cash)
  • 4)Lead the AMERICAS Billing responsibilities (Billing)
  • Responsible for all AMERICAS region (US, Canada, LATAM) SAP, customer required, local statutory billing & credit memo on a daily basis, while ensuring proper document / support are provided for proper revenue recognition prior to billing & in accordance to US GAAP
  • Manage process and controls for work instructions, SOX compliance, and audit compliance
  • Managing the Staff development including: Organizing, planning, staffing, training, on-boarding, directing and monitoring performance
  • Effectively set priorities to meet commitments and established departmental goals
  • Drive the continual improvement of the processes related to order management, cash, collections & credit
  • Development of documentation, policies, procedures, correspondence and other business applications, as necessary Support invoicing for international shipments trigger
  • and manage local invoicing requirements for Canada and LATAM.
  • Local implementation of local requirements & new processes, controls and harmonization for countries outside the US while maintaining best practices
  • Ensuring that all sales practices are in compliance with the FARO Policy and controls
  • Ensure proper record retention & management of AR, cash, credit and collection documents
  • 5)Ensure cross-training and proper coverage across all areas managed

What FARO can offer you:

FARO has excellent benefits for you and your family. We not only care for our employees but also to their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:


  • A competitive paid time off bank and paid holidays
  • Medical, dental, life and AD&D insurance plans
  • Pre-tax flex spending accounts for medical and dependent care
  • 401K with employer match
  • Tuition reimbursement and training opportunities
  • Wellness fairs
  • Frequent lunch and learns to help educate employees about various issues affecting their lives
  • Other employee events