Revenue Manager

Best Western   •  

Phoenix, AZ

Industry: Hospitality & Recreation

  •  

Less than 5 years

Posted 37 days ago

Job Description

Job Purpose

Enhances member value by providing pricing, training and consulting support to increase member revenue. May provide revenue management services directly.

Essential Job Results

Enhances member value by providing pricing, training and consulting support to increase member revenue. Acts as a consultant to members, management and staff on topics which may include marketing, pricing strategy, yield management, third party website marketing and customer service. Increases participation in all Company programs (as applicable to the specific property) by promoting and selling services and policies. Provides management with feedback regarding the members' use of these services. Assist members in identifying marketing opportunities and strategies by preparing, participating in and presenting training seminars for state, regional, district and convention meetings. Assists members in the effective use of programs and automated systems. Supports continued improvement efforts by preparing, participating in and presenting training seminars as needed for state, regional, district, and or convention meetings.

Qualifications

Experience

  • Minimum 3 years hotel department management experience (Front Office Manager, General Manager, etc.) or 2 years experience as a Revenue Manager or equivalent.

Education

  • Bachelor’s degree in hospitality management, computer science, or related field or equivalent experience.

Skills

  • Proven, strong experience in Microsoft Office products, database and communications software.
  • CRME (Certified Revenue Management Executive) certification, or the ability to acquire one within two years of hire, is required.
  • Highly tuned interpersonal and persuasive communication skills are expected
  • Superior data analysis skills are essential to this position
  • Ability to facilitate online meetings with the hotels in your region to discuss revenue management strategies and make recommendations to help them drive better revenue performance

Leadership

  • Exhibits personal characteristics and professional standards that serve as a role model for others.

Other Requirements

  • Up to 30% travel required.