Retina Sales Specialist

Alcon   •  

Charlotte, NC

Industry: Pharmaceuticals & Biotech


Less than 5 years

Posted 40 days ago

Your Responsibilities:

Geography will include: Asheville, Hickory, Winston-Salem, Concord, Charlotte, Gastonia, Greenville, Columbia, Sumter area.

The Retina Sales Specialist (RSS) is accountable for implementing and executing the Retina product(s) sales strategies and owning and managing the relationship with assigned retina accounts in order to appropriately educate, promote and sell Retina products by keeping customers up to date with the latest information and educating customers on the clinical efficacy and safety information of assigned products. The Retina Sales Specialist will conduct total office calls including providing samples, vouchers, educational and promotional resources and support for marketing channel campaigns while adhering to all applicable laws, regulations, and Novartis policies. The RSS will execute these activities in their assigned territories with engagements with appropriate Health Care Providers (HCP’s) and the office staff personnel.

The Retina Sales Specialist will be responsible for educating the physician(s) and staff on retina product treatments, administration and adherence management to minimize any potential barriers affecting adoption of retina products in a compliant manner. The RSS will be accountable for maintaining relationships with practice management, as appropriate.

The Retina Sales Specialist will;

Serves as an expert on the on-label clinical data and information for the assigned product portfolio

Builds and develops professional relationships with (but not limited to) key providers, including Retina Specialists, practice management stakeholders and office staff within assigned territory and target list

Drives appropriate sales and utilization of approved products

Works closely with offices to ensure access to sample ordering, copay assistance for eligible patients with commercial insurance

Leverages expertise and knowledge of the marketplace, disease state, buy and bill reimbursement pathway, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage and capitalize on business opportunities and address & overcome challenges

Provides relevant, thoughtful input to other commercial colleagues (e.g. field-based roles within the franchise) in regards to strategic and tactical planning for accounts within the assigned territory, area, and region

Develops and implements effective customer specific territory plans. Communicates insights to internal stakeholders.

Prioritizes time and effort to ensure optimal coverage of appropriate physician specialists based on opportunity and potential

Understands the assigned customers’ product and business needs and works to meet those needs while adhering to all of Novartis company ethics and compliance standards

Minimum requirements What you’ll bring to the role:

Bachelor’s degree required, advanced degree a plus.

Fluent English, excellent communication skills

Internal: Novartis sales associate with experience in pharma/biotech sales

External: Must have a minimum of 3 years of experience in pharmaceutical sales Proven track record of consistent high performance

Demonstrated success working within cross functional teams

Candidate must be digital and tech savvy

Candidate must be properly licensed and able to safely operate and drive an automobile in order to perform field calls on customers; must have a driving record deemed safe by the Company.

Ability to travel, including overnight travel, is a fundamental requirement for the job.


Clinical knowledge of anti-VEGF medicines used for the treatment of wAMD and other chorio-retinal vascular diseases

Knowledge of Retina practice dynamics

Ability to become imaging certified with a focus on OCT

Understanding of market access and buy and bill markets and reimbursement

Demonstrated effective decision making, problem-solving and strategic thinking

Product launch experience

Strong ability to collaborate and work cross-functionally within a matrix environment

Outstanding written and oral communication skills

Strong analytical and computer capabilities

Ability to influence without formal authority in a matrix environment