Retail Client Solutions / Insight Principal

IRI   •  

Scarborough, ME

Industry: Professional, Scientific & Technical Services


11 - 15 years

Posted 105 days ago

This job is no longer available.

Job Description

Retail Client Solutions/ Marketing Insights Principal

The Company

IRi is a leading provider of big data, predictive analytics and forward-looking insights that help CPG, OTC health care, retailers and media companies to grow their businesses. With the largest repository of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, IRI helps to guide its more than 5,000 clients around the world in their quests to remain relentlessly relevant, capture market share, connect with consumers and deliver market-leading growth. A confluence of major external events—a revolution in consumer buying, big data coming into its own, advanced analytics and automated consumer activation—is leading to a seismic shift in drivers of success in all industries. Ensure your business can leverage data at

Our Benefits

We offer a comprehensive benefit package (health, paid time off, 401(k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, virtual doctor access, etc., along with the unrivaled benefit of working with our people - the best in the business.

Core Responsibilities

Exceed assigned revenue and achieve favorable data contract terms by over-delivering on insights, identifying opportunities to expand/ extend projects, and exceptionally serving the client.

Understands dynamics of retailer relationship; balances IRI’s role of purchaser of data and provider of data from an economic and relationship perspective.

Maintains an ability to keep manufacturer and retailer perspective in mind at all times; able to think through multiple divergent paths and understand the implications on the client and IRI.

Work as a strategic partner with an IRI client, serving as a leader of this critical relationship.

Build rapid rapport with key client contacts and across functions within the IRI organization matrices.

Consult with client to apply/maximize insights gleaned from IRI data including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects.

Serve as a passionate advocate for the client in order to build their businesses; this may involve advocating a sales strategy in a challenging environment.

Leads effective problem solving with client and internal team.

Structures and manages team work flow; leads deck development and delivery.

Create indispensable, long-term, solution-focused consultative partnerships.

Tie contractual and ad-hoc solutions to critical client issues.

Participate in the development and management of the Client Engagement Model.

Provide leadership on finding efficiencies across the team (cost savings, productivity, etc.).

Participate in Quarterly Business Reviews and team leadership/development meetings.

Coordinate client solutions across multiple IRI functions (i.e., Analytics, Technology Consulting, etc.).

Incorporate internal IRI Subject Matter Experts into client relationships as appropriate. Coordinate client solutions across multiple IRI functions (i.e., Analytics, Technology Consulting, etc.).

Key Requirements:

10+ progressive years of experience.

Background in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company.

Deep knowledge of the retail domain (Food, Drug, Mass) and the channel-relevant issues.

Expertise using POS data, IRi/Nielsen data or any kind of syndicated data.

Experience in Marketing insights or Client Services for Retail Marketing.

Experience in Frequent Shopper Program

Incentive to seek out, engage, and apply learning opportunities.

Ability to build and leverage mutually beneficial relationships internally.

Demonstrated resiliency and sound judgment in dealing with business and corporate challenges.

Demonstrated planning, leadership, communication, negotiation, interpersonal and presentation skills.

Demonstrated expertise in translating data and analysis into relevant implications.

Demonstrated strong understanding of client issues.

Strong analytic skills.

Ability to develop creative ways to address business issues.

Ability to inspire commitment and excellence and drive for results.

Experience with IRI solutions.

Able to effectively manage virtual and diverse teams.

Financial management-manages to budget, understands account financial dynamics, suggests ways to be more efficient.

Undergraduate degree required; Advanced degree preferred.

Core Competencies

Consultative Negotiating & Selling: Applies knowledge of the business, industry and domain expertise to identify, create and close business opportunities

Impactful Presence: Demonstrates strong interpersonal, communication and presentation skills; presents a professional image

Analytic Capability: Demonstrates ability to analyze and interpret data and translate it into meaningful solutions for clients.

Cross-Functional Influence: Demonstrates effective team behaviors including informing others of relevant information, supporting team decisions, encouraging others to share ideas, effectively resolving conflicts, and establishing common client focused goals.