Retail Client Services Manager

Less than 5 years experience  •  Market Research

Salary depends on experience
Posted on 11/10/17
Less than 5 years experience
Market Research
Salary depends on experience
Posted on 11/10/17

Retail Client Services Manager will work to maintain/improve client specific retail conditions and be a key point of communication between the retail team/conditions and the Headquarter team and client team.  They will be an aid to the retail organization in regard to training to accomplish the client’s objectives.



  • Ensure compliance in regard to distribution, new item speed to shelf, pricing objectives, planogram conditions, display performance against features and promotional activity and POS distribution
  • Work to resolve any noncompliance issues at retail where possible and communicate properly the unsolvable issues
  • Perform ridewiths at all levels of the retail organization
  • Audit stores in assigned geography according to executable items
  • Track and score retailaudits, shipment opportunities, and report all competitive activity 
  • Attend retail meetings to communicate client objectives, general retail trainings, market condition observations and assist in sales training
  • Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
  • May delegate work of others and provide guidance, direction and mentoring to indirect reports


  • Ability to work effectively with management
  • Ability to direct, lead, coach, and develop people
  • Ability to visualize and plan objectives and goals strategically
  • Ability to develop strategic plans to grow the business
  • Strong prioritization skills
  • Team building Skills
  • Ability to understand complex demands of a decentralized organization and meet challenging time lines
  • Strong functional experience in retail management
  • Project management skills
  • Good interpersonal skills
  • Skill in supervising to include delegating responsibility, training and evaluating performance
  • -Basic computer skills including familiarity with Word, Excel, PowerPoint, and Internet usage
  • Customer/Client specific applications
  • 3-5 years of experience in applicable field
  • 2+ years of supervisory experience

Requisition ID 2017-138606

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