Resources Development Systems Manager

Confidential Company  •  New York City, NY and New York, NY

8 - 10 years experience  •  Business Services

Salary depends on experience
Posted on 12/07/17 by Benjamin Workman
New York City, NY
8 - 10 years experience
Business Services
Salary depends on experience
Posted on 12/07/17 by Benjamin Workman

Our Confidential Client is seeking an analytical development professional with CRM database management experience to maintain the CRM database and all Development systems. As a Manager of Resource Development Systems, you will be an essential partner to organizational operations. You will work closelywith functions throughout the organization, including IT, Finance, and Marketing & Communications.

You will also be involved in the ongoing upgrade to the current version of our development database (Raiser’s Edge v7.9.6), including liaising with consultants, designing and/or implementing solutions, writing documentation and specifications, developing training materials, and training staff.

This role is ideal for a technical CRM specialist with a data-driven, big-picture approach.

What will you do as a Manager of Resource Development Systems?

  • Act as a key participant in an organization-wide initiative to implement Raiser’s Edge as a true fundraising system
  • Represent the needs and perspective of the Resource Development department at inter-departmental meetings relating to the RE project and ongoing business practices
  • Design and produce fundraising and finance statistical and analytical reports for the executive department, board of directors, and other functions
  • Prioritize and manage all new system requirements (that relates to the project) and data requests from Resource Development and external departments
  • Ensure the integrity of the database via regular maintenance and ongoing data-hygiene projects
  • Ensure implementation of best fundraising and finance business processes, practices, and nonprofit financial regulations in the new system
  • Maintain the database code tables within Raiser’s Edge that support a multitude of fundraising efforts, including the coding for all cultivation and solicitation efforts of the Development office (Ex: Planned Giving, Individual Gifts, etc)
  • Train and support all staff in the proper use of the fundraising application
  • Develop and document data-entry rules
  • Analyze and adapt office procedures and systems in response to the changing needs of the Development office
  • Liaise with external departments that require Development information and/or that the Development Office needs information from

What does the ideal Manager of Resource Development Look Like?

  • Pro-active self-starter and a hands-on problem-solver
  • Big-picture thinker with strong knowledge of the business functions of a large, multi-faceted, international Development office
  • Strong communicator with excellent writing skills
  • Patient, customer-oriented, skilled teacher; experienceworking with varied personalities and balancing client needs with departmental needs a plus
  • Prior experiencewith a complex Raiser’s Edge or other CRM database – must be extremely comfortable handling large and complex datasets with a proven track record
  • Prior experience managing fundraising systems and working with fundraising staff; salesexperience also relevant

What qualifications do you need to be our Manager of Resource Development Systems?

  • Minimum 7-10 years of experiencewith the Raiser’s Edge 7, Salesforce, or equivalent CRM – fundraising CRM experience strongly preferred
  • Proficiency in Crystal Reports is essential, as is Query/Export tools of RE
  • Proficiency in MS-Office (including MS-Word mail-merge functions) required
  • Working knowledge of SQL extremely helpful
  • Experiencewith PaperSave is a strong PLUS
  • Experiencewith Classy (online fundraising) is a PLUS
  • Experiencewith Omatic Software products is a PLUS
  • In depth knowledge and experience writing specs and designing/documenting solutions

What are the compensation and benefits for a Manager of Resource Development Systems?

  • This a full time, salaried position
  • The organization offers a highly competitive benefits and compensation package, including but not limited to:
  • 100% paid medical and dental insurance for employee coverage
  • PTO, including vacation days, sick and personal days, and Jewish and national holidays
  • 403(b) with employer contributions
  • Flexible Spending Accounts (FSA), commuter benefits, and life insurance
  • Beverages/snacks in the office

Job Type: Full-time

Job Location:

  • New York, NY


  • High school or equivalent


  • Raiser's Edge, Salesforce, or equivalent: 7years
  • CRM: 2years
  • SQL: 1year

Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.