Research Operations Manager

US Oncology   •  

Dallas, TX

Industry: Hospitals & Medical Centers


5 - 7 years

Posted 28 days ago

This job is no longer available.

Texas Oncology delivers high-quality, high-touch care to help cancer patients achieve "More breakthroughs. More victories." ® in their fight against cancer. We are an independent, physician-led practice delivering leading-edge technology and treatment options and conducting innovative research. Founders of the practice pioneered community-based care to enable more cancer patients to receive high-quality care while staying close to the critical support of family and friends.

Texas Oncology has more than 150 sites of service throughout Texas, with more than 350 physicians dedicated to serving our patients. On average, we treat more than 50,000 new cancer patients each year, with documented growth year over year. Texas Oncology pioneered the concept of community-based, outpatient, multidisciplinary cancer centers. We give local communities access to leading-edge technology that was previously only available in larger metropolitan areas. Texas Breast Specialists and Texas Urology Specialists are a part of Texas Oncology. Texas Oncology is an affiliate of The U.S. Oncology Network, which is owned by McKesson Specialty Health, a division of McKesson Corporation.


-Manages new research opportunities with industry sponsors. Meets with the pharmaceutical clients to review the operational needs for a community outpatient based network setting. Assists with selection of research sites for new trials in development. Manages the opening of clinical trial sites.

-Presents project status reports to the Texas Oncology Steering Committee. Oversees the process of monthly reports to Principal Investigators as well as sponsors.

-Oversees the development of study tools (i.e., protocol specific flow sheets, clinical trial information sheets, training documentation, etc.) to facilitate understanding of the clinical trial.

-Identifies trends and opportunities for improvement of clinical trial performance. Develops and implements process efficiencies to ensure optimal performance at the practices participating. Develops and creates standard operating procedures and best practices.

-Develops and maintains dashboards (metrics) of data to track and trend clinical trials. Creates custom reports to analyze key data and provide performance reports for senior leadership.

-Researches and responds to complex and unusual inquiries in a timely and professional manner.

-Serves as the administrator and central contact to the vendor for the Texas Oncology clinical trials management system. This responsibility also includes the monitoring of data quality within the system and development of custom reports in order to report on clinical trial performance.

-Responsible for the day-to-day oversight of all research operations functions which includes but is not limited to project management, regulatory processing, and various contractual relationships (i.e., BRI, Mary Crowley).

-Maintains working understanding of FDA and other regulations regarding the conduct of clinical trials.

-Coaches and develops staff. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to Texas Oncology policies.



-Bachelors degree or work experience equivalent required.

Business Experience:

-At least 6 years in the clinical research industry.

-At least 1 year managing operations teams essential.

Specialized Knowledge/Skills:

-Knowledge of pharma clinical research, cooperative group research, and Investigator-Initiated research.

-Proven experience in successful leadership of operations aspects related to clinical trial execution.

-Attention to detail, solid execution, decision making, strong interpersonal skills, and a team player.


-Large percent of time performing computer based work is required.