Relationship Manager - Wealth Advisory

Glenmede Trust Company NA   •  

West Palm Beach, FL

Industry: Accounting, Finance & Insurance


11 - 15 years

Posted 45 days ago


The Relationship Manager – Wealth Advisory position is responsible for managing current and new client relationships through overall excellence in client experience, integrated goals-based wealth management and advice, and effective trust administration. This position may work with other officers on large, complex family relationships and also support specialized fiduciary, compliance and illiquid asset functions for the business unit.


Relationship Management. Manage designated client relationships to provide thoughtfully innovative, integrated, and appropriate wealth management advice and solutions. Lead client meetings, oversee timely production of meeting materials, and coordinate post-meeting follow-up. Contribute to overall client satisfaction through timely delivery of services and regular and effective communication with clients and partners. Develop excellent relationships with all Glenmede colleagues and client advisors.

Fiduciary Services. Serve as a fiduciary specialist for clients and the office. Administer client fiduciary relationships ensuring that fiduciary standards and practices are observed. Respond to discretionary requests and prepare summaries and recommendations for discretionary actions. Administer special assets, including real estate and life insurance. Participate in financial administration and provide guidance and issue resolution for complex client relationships.

Wealth Advice. By drawing on personal skills and experiences, Glenmede resources and outside advisers, function as a comprehensive Wealth Advisor that can address all areas of wealth management including income, gift and estate taxes, financial and wealth transfer planning, creditor protection, and insurance. Prepare Wealth Advisory meeting materials in collaboration with Wealth Planning and Portfolio Management team members, including summary of client wealth objectives, relationship summaries, wealth plans, and trust synopses. Discuss and deliver ideas and recommendations, explaining to clients the benefits and limitations of various strategies.

Account Administration. Provide daily administration of trust and investment accounts in consultation with Fiduciary Counsel, Tax, Portfolio Management, beneficiaries, outside trustees, attorneys and CPAs. Prepare annual trust reviews and prepare and maintain Client Wealth Objectives.

Team development. Collaborate with professionals from across the firm to enhance best-practices. Supervise administrative staff and associates and monitor and review staff performance. Provide career guidance and identify training needs.

Business Development and Growth. Participate in new business development and presentations for prospective clients. Develop referrals; expand existing relationships; cultivate new business from clients, intermediaries and your personal network consistent with annual business plans.

Firm Building. Contribute to the functioning of the Wealth Advisory practice within your office/team and across the firm, including in the areas of fiduciary oversight, compliance and best practice management. Participate in firm-wide committees and initiatives. Perform other duties as required by position.


  1. Bachelor’s degreerequired.Advanced degree such as MBA or JDpreferred.
  2. Professional designations such as CPA, CTFA or CFP are a plus.
  3. 10+ years of experience in financial services, preferably in a fiduciary environment or in a wealth management, law or accounting firm. Solid knowledge of trust management, financial planning, philanthropic planning and fiduciary law, with a preference for depth in one of those areas.
  4. Ability to communicate effectively with clients, colleagues and external advisors.
  5. Detail-oriented, particularly with financial calculations and administrative requirements.
  6. Command of Microsoft Office and ability to adapt to investment and wealth management oriented IT applications (e.g. Salesforce, Global Plus, eMoney, InvestEdge).