Lead a cross-functional team of marketing, technology, customer service, etc., to develop and implement innovative solutions primarily for health systems and physician groups where AccentCare is the preferred provider.
Utilize a data driven approach to bring the most appropriate products and solutions to the customer. Create and execute strategically aligned service and partner plans with short and long term objectives.
Develop proposals that represent maximum value to the customer and ensure that the proposals address the key issues, needs, and requirements of patients/customer.
Conduct contract negotiations that will result in a "win-win" for both parties.
Coordinate the efforts of all parties that provide service to the customer to ensure that a company-wide synergistic approach is delivered.
Continuously monitor customer satisfaction and communicate customer concerns to those that