Manage team of Field Support Representatives responsible for providing preventative maintenance and repair services for Injection Molding Equipment and related components.
*** Oversee effective aftersale service activities, daily operation of assigned region, and customer base satisfaction.
*** Establish mechanisms to review and improve Key Performance Indicators and monitor objectives and resources to ensure service and financial targets are met.
*** Train team on usage of technical tools and compliance procedures.
*** Provide additional escalation support to resolve key account issues.
*** Monitor service work at regional level to ensure timely completion and compliance with organizational and government regulations.
***Supportsales efforts to attain new business, including Service Contract conversions to improve revenue and profitability objectives.
*** Maintain company assets including tools, parts inventory, company vehicles, computers and accessories.
Industry leader offers high growth potential, industry competitive compensation package, bonuses, uncapped commissions, full medical benefits, 401(k) retirement plan, generous vacation time, numerous career development opportunities, and more!
Please reference #37928134 when responding.Education Requirements: Some CollegeMinimum Experience Requirements: 2-5 yearsJob City Location: MedinaJob State Location: OHJob Country Location: USA