Job Description

Company Description

Manitoulin Transport has one of the highest pay packages in the industry as we strive to keep our current, future drivers happy. Sustained by its 60 years of experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

Job Description

We are seeking a motivated individual to manage the Northern Canada region, based out of Whitehorse or Yellowknife, the successful candidate will be responsible for Dawson City, Inuvik, Whitehorse, Yellowknife, Hay River and High Level. The successful candidate will be a strong communicator with excellent negotiation, interpersonal and organizational skills, with a focus on Directing and coordinating activities of the region to obtain optimum use of equipment, facilities and personnel. In return for your efforts, we offer opportunity for growth plus an attractive compensation/benefits package, including performance incentives, profit sharing and car allowance or company vehicle.

Duties and Responsibilities

Ensure all terminals run in a profitable and efficient manner - includes monitoring freight levels, reviewing terminal financials, review daily revenues and costs, etc.
Confer and cooperate with other management personnel in formulating administrative and operational policies and procedures and implement and enforce them
Work with terminal managers to ensure service standards are met, review exceptions and resolve issues.
Dealing with human resource issues i.e. discipline, grievances, layoffs, etc.
Support, counsel, train and develop staff
Dealing with customer service issues - investigating service failures, claims, etc. and develop and implement procedures to reduce problems and improve efficiency
Work with sales personnel to ensure service standards are maintained, customer needs are recognized and maintained, and develop new business
Responsible for the overall direction, coordination, and evaluation of each terminal
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Long hours and travel are expected.
Other duties may be assigned.