Regional Loss Prevention Manager

Crate & Barrel   •  

Pasadena, CA

Industry: Retail & Consumer Goods


8 - 10 years

Posted 169 days ago

This job is no longer available.

With over 130 store and warehouse locations and more than 7,500 associates across the U.S. and Canada, Crate and Barrel is a dynamic and growing multi-channel furniture and housewares retailer. So we can continue to help others love how they live in moments that matter, the iconic brand is looking for a driven and passionate professional to raise the bar and join our Loss Prevention department as a Regional Loss Prevention Manager-West Coast, located in Pasadena, California. 

  • Maintain internal investigations as directed by leadership.
  • Ensure execution and compliance of all global loss prevention initiatives/shortage reduction programs within stores.
  • Assess store and market needs to ensure loss prevention's resources Close Circuit Television (CCTV), alarm cabling, physical security and manpower) are properly deployed.
  • Conduct investigations and interviews within the region for inventory, cash loss, and breach of company policies and procedures.
  • Investigate store inventory and losses and communicate with local law enforcement, when needed.
  • Proactively monitor controls to identify associate theft.  
  • Conduct shrinkage control audits within the region and perform store inventory counts; ensure inventory shrink in the region is kept at acceptable levels.
  • Organize reports to identify potential loss issues and investigate any issues to assist the company in protecting assets.
  • Collaborate with area/regional managers and store associates on shrink prevention training, store safety, security and loss prevention audits.
  • Collaborate with the inventory control specialist and store staff to identify inventory shortage opportunities and recommend resolutions.

Required Skills

  • 10 years previous loss prevention experience in retail with multi locationresponsibilities
  • Bachelor’s degree or equivalent work experience
  • Wicklander/Zulawski certificate required
  • Bi-lingual in Spanish a plus
  • Overnight travel within the region (US and Canada) based on business needs; approximately 30-40%
  • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Google platform
  • Strong problem solving , analytical, and interpersonal skills
  • Good reading and written language skills (English)