The Regional Health Information Management Director is responsible for assisting in the overall strategy for coordinating HIM services across the multi-facility integrated healthcare system.
The Regional Health Information Management Director’s responsibilities include; interviewing, hiring and training employees; planning, assigning and directing workflow, appraising employee performance and rewarding and disciplining accordingly; addressing complaints and resolving problems; and actively overseeing and managing production and quality control efforts.
The Regional Health Information Management Director will implement and support all Corporate HIM initiatives and activities, and will provide direction and support to HIM departments at the facility level for department operations, reimbursement opportunities, various project implementation, and HIM specific system installations.
Provides managerial oversight/support to facility HIM leadership for work processes and overall responsibilities
Performs hospital site visits to assess the efficiency of the HIM departments' operations and to recommend process changes where opportunities for improvement exist; site visits are to be conducted quarterly (Honolulu semiannual) and in the event of extended leave by the HIM manager (greater than two weeks), the RHIMD will be responsible for onsite coverage
- Responsible for operational activities relating to facility HIM functions; including discharge patient medical record retrieval, encounter reconciliation, release of information for walk-ins and faxed requests for immediate patient care, processing document scanning and other department workflow processes
- Coaches and helps develop team members; help resolve dysfunctional behavior; Provides discipline and counsel staff as necessary
- Proactively works to resolve (including corresponding communications and escalation paths) significant issues in HIM related workflow processes
- Selects, evaluates, trains, and provides leadership and direction to reporting staff
- Responsible for ensuring staff compliance with documented and established workflow guidelines and procedures
- Spearheads the development of goals, objectives, budgets, performance standards, and direction for the facility HIM functions
- Assists in identifying and implementing process improvements to decrease costs and improve service for applicable stakeholders
- Performs productivity and quality monitoring providing timely and consistent feedback to employees, designated Administrative personnel, and designated Corporate HIM leadership
- Works with the facility to improve medical staff practice patterns including documentation requirements and those needed to facilitate support services such as transcription, coding, CDI/UM, and revenue cycle
- Serves as the Subject Matter Expert (SME) on HIPAA issues or concerns
- Completes monthly trending analysis of documentation completion, release of information, and document scanning through workflow process performance reports
- Adaptability – maintains effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment and/or circumstances with a positive outlook; and adjusts effectively to work within new work structures, processes, requirements, or cultures
- Develops and deploys health information management systems as part of the healthcare system's overall information system plan
- Participates in the development, education, and training of health information management policies and procedures on HIM functions
- Supports and facilitates clinical, administrative, and external data use functions
- Monitors and provides information on local, national, and international trends in healthcare delivery, including information regarding changes in legislation and accreditation standards that affect health information management
- Serves as an internal consultant/SME (Subject Matter Expert) on health information management issues including HIPAA, release of information, confidentiality, information storage and retrieval, and record retention
- Provides CDI coverage as needed during the absence of the CDI Specialist and HIM manager
The qualified candidate will have experience in the following areas:
Minimum 5 years of acute-care HIM department head level management experiencerequired
Experience in the development and management of HIM department budgets required
Experience in small to mid-size hospitals required
Experience managing multi facility environments required
Experience in project management required
Preferred knowledge of information systems and healthcare applications in addition to database applications and report writing software
Preferred experience with electronic record systems – Cerner PowerChart
Miimum Education Required/Preferred:
Knowledge, Skills, and Competencies:
- Proven management skills in monitoring HIM functional areas for productivity and quality standards
- Effectively supervises facility designated HIM Managers
- Working knowledge of Microsoft computer applications; Excel, Word, PowerPoint, etc.
- Excellent written, verbal and presentation skills required; excellent business judgment, decision making, and business savvy are also essential.
- Strong understanding and knowledge of regulatory requirements; CMS, HHS, HIPAA Privacy
- Experience working collaboratively with IT, HIMS, Finance, Compliance, Managed Care, Business and Clinical Operations are important.
- Strong understanding and appreciation for the automation of the revenue cycle functions and the engagement of the customer in that automated process.
- Knowledge of applied statistics, process analysis, and outcomes analysis.