Manage team of Service Technicians and Engineers to ensure all customer needs are met on a timely basis and emergencies are responded to promptly.
*** Facilitate safe and proper operation of precision analytical instruments performing High Performance Liquid Chromatography, Gas Chromatography, Spectrometry, Elemental Analysis, and similar.
*** Serve as Project Manager for all projects being completed in assigned region.
*** Monitor installations, troubleshoots, tune ups, and repairs at customer locations including hospitals, dialysis clinics, research centers, and similar facilities.
*** Dispatch technicians on daily service routes and review service concerns with Customers, Sales Engineers, and Branch Manager.
*** Provide technical expertise to maximize equipment systems and application benefits to customer. Stay current with chemistry, applications, and regulatory affairs.
*** Meet customers to address complex service issues.
*** Maintain and manage spare parts inventory for branch and region including accuracy of physical counts.
*** Document & review system parameters and ensure quality of service & installation work performed.
*** Ensure adherence to Association for the Advancement of Medical Instrumentation principles and practices.
*** Supervise direct reporting staff, set employee goals and objectives, and conduct performance reviews.
*** Spearhead professional development of service staff through additional training.
*** Train customers on operation and maintenance of instruments.
*** Assist sales department with new service opportunities to generate additional business.
High growth potential opportunity comes with a competitive compensation package, full medical and disability benefits, bonuses, commissions, 401(k) savings plan, paid training, generous paid time off, company vehicle, cell phone, and more!
Please reference #37952193 when responding.Education Requirements: Some CollegeMinimum Experience Requirements: 2-5 yearsJob City Location: AlexandriaJob State Location: VAJob Country Location: USA
Diedre Moire Corporation, Inc.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring.