Regional Director

The Mentor Network   •  

Independence, MO

Industry: Healthcare


5 - 7 years

Posted 45 days ago


Missouri MENTOR is about helping people. We serve people with developmental disabilities in community-based living designed to fit each individual's needs and preferences. If you are looking to bring your human services excellence and management experience to a dynamic, growing organization, consider joining our team.

Oversee the delivery of quality services and daily operations for the area. Provide oversight of fiscal management, staff development, and quality assurance.

Key Responsibilities:

  • Ensure the individuals we serve are cared for with the utmost quality and attention.

  • Develop and maintain effective working relationships with all funding sources, regulatory bodies, and inter-agency liaisons and families of those we serve.

  • Plan, implement, and maintain all aspects of business and program development.

  • Review and recommend policies and procedures to enhance program efficiency, and use technical and analytical tools to measure performance and productivity.

  • Oversee authorizations for services; liaise with Finance/Billing and other operating units.

  • Oversee the recruitment and development of all professional staff and independent contractors. Manage staff professional development.

  • Hire and supervise program staff, evaluate programs and staff performance for quality assurance and utilization.

  • Oversee clinical and crisis management, service delivery, and compliance with all regulatory, contractual, corporate and legal requirements.

  • Assist with marketing development of new business and projecting revenue and monitoring monthly expenses.

  • Ensure that all records are accurate, up-to-date, and are in compliance with legal and corporate requirements.

What we offer:

  • Competitive compensation/benefits package including 401(k) with company matching
  • Annual performance-based bonus plan
  • A rewarding work environment with some of the best co-workers you could ask for
  • Competitive Paid Time Off & Holiday Pay
  • Family-oriented environment
  • Dynamic work environment, no day is ever the same as the next
  • Advancement opportunities within our nation-wide Network


What we require:

  • Bachelor's degree in human services field (psychology, sociology, human services, etc.) required; Master’s degree preferred.
  • Minimum of 5 years human services industry experience, with strong management experience, required.
  • Ability to understand financials, work effectively with the finance team
  • Knowledge and experience with all service programs strongly preferred. This includes Home and Community based services.
  • Exceptional communication skills (written and spoken)
  • A passion for excellence, able to set standards and hold people accountable
  • Demonstrated experience with juggling multiple priorities while remaining focused on staff and service quality