Regional Director of Clinical Support

BayMark Health Services   •  

Lewisville, TX

Industry: Healthcare


8 - 10 years

Posted 135 days ago

This job is no longer available.

Work for a demonstrated growth oriented company that has expanded through acquisition and new locations. BayMark has become one of the largest opiate treatment organizations in the country. With this growth comes opportunities for our staff and for the candidate selected for this position.

It’s important to note that BayMark provides our employees with the combative tools and resources needed in order to be successful at sowing meaningful service to patients in our care.

We personally invite you to experience more of what BayMark’s Mission is all about, and explore why we are an industry leader in the field of substance abuse health services.

Regional Director of Clinical Support Services


Under the general supervision of the Chief Operating Officer, the Regional Director of Clinical Support Services supports the overall clinical treatment and programming in Mediated Assisted Treatment Centers. The Regional Director of Clinical Support Services mission will be to provide training, support and direction to Clinical Managers/Clinical Supervisors and the counselors/ trainees. This includes the admission process, counseling documentation, compliance, and conduct peer review process, quality of Treatment Plan, counselor productivity and compliance in accordance with BayMark’s policies. This position is responsible for providing oversight to ensure all clients participate in intake, individual counseling, case management, mental health and skill development which will provide a road map for recovery. Responsible for monitoring chart compliance which includes notes, progress reports, monthly reports, Treatment Plans, individual, family therapy, nursing services, aftercare and the over-all clinical make-up of orientation, groups, individual, small groups, staff development, training and maintaining program Licensure at BayMark Treatment Centers in the Region. This position will travel 70% of the time.


  • Orientation of counseling staff and nursing staff.
  • Monitoring of Clinical Managers, sub group counselors/trainees,
  • Providing clinical, ethical guidance toward best practice,
  • Coordinates systems and training on patient treatment plan development in Treatment Plans through team review and supervision, client plan with patient assigned counselor to ensure a treatment approach necessary for the client’s success.
  • Using emergency plans and safety practices; monitor and report all incident report document all reportable incidents in emergency/safety manual.
  • Conduct group and individual supervision as necessary.
  • Participate in the reviews of individual and group treatment plans to address specific chemical dependency, co-occurring diagnoses and life skill/rehabilitative needs of clients.
  • Reviews Clinical Manager supervision notes and ensures compliance with applicable standards.
  • Monitors counseling components of all Corrective Compliance Plans (CAPs).
  • Spot check at least one % of counselor progress notes per counselor per quarter
  • Ensures that the Peer Review process is in place at each clinic per BayMark’s policy.
  • Completes quarterly review of CARF compliance quarterly.
  • Supervises Clinical Manager personnel and conduct bi-weekly supervision to ensure compliance with regulations and agency policies and procedures.
  • Provides clinical support to facility as needed.
  • Participates in the annual performance reviews on Clinical Managers/Clinical Supervisors.
  • Ensures compliance with all documents and services delivered to client or treatment needs met in client progress notes.
  • Reviews all Internal Compliance reports
  • Prepares specialty composite reports or correspondence from individual reports of staff or patient records for legal system and a variety of other agencies.
  • Provide training for the clinical staff.
  • Ability to handle stressful situations and interact with others.
  • Must be present during working hours at the office for in person meetings and access to a computer without violating company policy.
  • Trains staff on BayMark’s EMR.
  • Other Duties as assigned.


•Maintain current Licensure of Certification as RN, LPN, or Licensed/Certified Addictions Counselor, advanced license in social work or psychology with relevant licensure to provide substance abuse/dependence supervision.
•Seven (7) years of Clinical Counseling, Nursing or addictions experience.
•Show evidence of aptitudes and abilities that would allow one to meet the responsibilities and duties as described above.
•If you drive a vehicle to work, you must maintain valid registration.
•At least 21 years of age (necessary due to insurance reasons).
•Skill in the use of personal and network computers strongly desired.
•Provide Professional ethical and boundaries applied to provide “No Harm” to those who are in the program.
•Confidentiality must be maintained in accordance with HIPAA regulations.
•Professional behavior including your tone and language is expected at all time.
•Be drug and alcohol free at the time of and during the length of employment.
•Understand and is committed to the rehabilitation process.
•Understand Medically Assisted Treatment, MAT.
•Knowledgeable of CARF standards and maintains compliance.
•Provide excellent customer service.
•Able to function as a team member.
•Able to receive supervision.
•Ability to relate without judgment to individuals with addictive pasts, criminal backgrounds, poor social-economic circumstances and poor personal skills.
•Able to supervise others.
•Able to listen, be honest.
•Able to multitask.
•Able to be calm in a crisis.
•Be a good role model.
•Ability to make and admit mistakes.
•Has past experience dealing with addicts in rehabilitation.
•Able to use computers and computer software including Clinical documentation, electronic medical record, and billing programs.
•Annual Physical to include a PPD and Physical.