Regional Director of Business Development

Senior Care Centers   •  

Shreveport, LA

Industry: Patient Care


Not Specified years

Posted 344 days ago



RESPONSIBILTIES: Provides census development in assigned markets through direct sales contacts with physicians, physician groups and physician organizations, key hospital staff, managed care organizations, appropriate external and internal case managers and any other potential referral sources. May assist with management of regional sales staff as assigned.


· Prefer a BA or BS (in a health-related field preferred)

· Preferred two (2) years healthcare sales experience

· If RN/LVN, must have a current license to practice profession in state

· Must have valid driver’s license and proof of insurance; reliable source of transportation

· Ability to understand, remember and carry out verbal and/or written instructions in English

· Ability to speak clearly and hear well enough to communicate with sources

· Ability to complete assignments while having constant interruptions

· Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation

· Must be able to travel through the state of Texas, supporting business development functions at the facility level


· Maximizes the number of referrals from key physicians, physician organizations, hospital accounts, managed care organizations and other local market sources to meet facilities goals

· Coordinates and maintains up-to-date information on market and competitors including pricing, census information, product information and sales strategies

· Monitors census and payer mix trends. Ensures timely completion of facility referral, admissions and census tracking and trending information. In coordination with the Administrator, analyzes tracking and trending data and develops and implements strategies to meet census and mix goals

· Identifies census challenges and barriers. Assist in developing and implementing strategies to overcome census challenges and barriers. Provides direct sales activity as required

· Identifies customer and market needs. Develops and implements plans to satisfy identified needs

· Assists with hiring, training, evaluating performance and educating sales staff, as assigned

· Informs all referral sources of the admissions and approval process

· Coordinates and conducts admissions process and customer service training for facility and staff

· Assists facility with new business development. Expands and grows referral source and customer base ensuring continual referral growth

· Communicates effectively with Administrators, Regional Vice President of Operations, Regional Director of Business Development, VP of Business Development

· Compiles information on the local market including referral sources, competitors and market trends

· Prepare, update and follow quarterly marketing plans

· Prepares and submits weekly schedule, summary of activity, achievements, goals, and related outcomes as requested

· Establishes a rapport with Medical Directors within assigned facility and works with them to implement "key physician" marketing and educational programs

· Maintains facility daily census, snapshot report and other reports as assigned.

· Circulates information to appropriate parties in time frame needed

· Completes special projects, assignments as required. Provides back-up support and handle other functional roles and responsibilities, as required, to ensure that operational needs are met

· Meet or exceed weekly, monthly and quarterly sales calls goals as assigned by Administrator/Regional Director of Business Development

· Develops and maintains working knowledge of Medicare, Medicaid, Managed Care and private pay criteria for admission

· Develop and maintain working knowledge of all area hospitals discharge and referral procedures

· Uses tactful, appropriate communications in sensitive and emotional situations.

· Promotes positive public relations with patients, residents, family members and guests

· Use appropriate work place behavior and adhere to dress code at all times

· Other duties as assigned


· As this job description is not intended to be all-inclusive, the employee will be expected to perform other duties as assigned

· Supports the facility

· Is knowledgeable of patient/resident rights and promotes an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment

· Supports and participates in common teamwork

· Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.

· Reports complaints, problems and concerns regarding co-workers, management or residents in accordance with company policy

· Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned

· Agrees to comply with the Code of Conduct


Have the ability to safely perform movements such as pushing, pulling, lifting, bending, kneeling, reaching and lifting up to 50 pounds with or without reasonable accommodations


As assigned, including some weekends, evenings and holidays; exempt position