Regional Clinical Specialist in San Antonio, TX

$80K - $100K(Ladders Estimates)

ConvaTec   •  

San Antonio, TX 78201

Industry: Hospitals & Medical Centers


5 - 7 years

Posted 42 days ago

The Regional Clinical Specialist is responsible for promoting and supporting business results through the execution of current ConvaTec business strategies and promoting high level customer relationships via clinical support/education for the sales and marketing teams.

Duties and Responsibilities:

  • Coordination with Sales & Marketing of clinical education programs and product education inclusive of clinical study/paper reviews.
  • Drive revenue in top regional accounts through clinical relationships and expertise.
  • Provide assigned region and training utilizing clinical subject matter expertise to partner with sales training giving input, guidance and deliver training to sales team.
  • Provide assigned region and marketing department with clinical subject matter expertise to guide marketing messaging and clinical objection handling.
  • Act as a subject matter expert, providing ongoing clinical input and leadership to field sales and marketing as an input into strategy, marketing messaging, collateral and training.
  • Partner with clinical leads at strategic large accounts within the region, such as GPOs and IDNs to deliver broader impact across the region.
  • Educate and support customers at all levels and in key strategic accounts including clinicians, (nurses, administrators, purchasing, physicians), patients, caregivers and product end users.
  • Assist with the development of clinical case studies and clinical customers interested in developing posters, white papers and journal articles as directed.
  • Partner with Marketing to develop and conduct clinical marketing events prioritized by Leadership.
  • Demonstrate an expert level of knowledge of the entire WSC/CCC product line (along with a working knowledge of other business unit product lines) and will continue to build on that knowledge to support the sales and marketing team to provide clinical support & clinical evaluation of products at the customer level.
  • On-going knowledge of market activity and competitive products and programs is essential.
  • Guides and drives clinical and product education through an advisory role to our customers (both internal and external) & employees regarding ConvaTec formularies, protocol, policies and procedures. (This includes assisting marketing with development and implementation of internal and external product education programs).
  • Provide in-servicing and related activities to educate customers on product performance.
  • Partner with Marketing to create & develop innovative ways to educate customers i.e. live video streaming, providing certifications to drive engagement, etc.
  • Effectively drives clinical projects from start to completion while utilizing project management skills to reach strategic objectives.
  • Provides clinical support with national organizations.

Principal Contacts

  • Internal - sales team, marketing, clinical affairs and sales training.
  • External – clinicians, nurses, administrators, purchasing, physicians, patients, caregivers. product end users, National Accounts & GPOs.

Travel Requirements:

  • Travel is required for this position and equates to approximately 60-70% of the individual's time. Persons applying for this position should reside within the geography of the area that the position is supporting.

Language Skills Required:

  • Excellent written and verbal communication skills are required.


  • A minimum of a Bachelor's degree or Nursing degree is required
  • WOCN, CWS, or WCC certification highly preferred



  • A minimum of 5 years of clinical experience
  • 2+ years of sales and business (or equivalent) experience is preferred, along with cross-functional experiences in working with marketing and sales.
  • Previous sales experience is desired.
  • Must be able to communicate & present product and product related clinical. information and evidence based opinions clearly and concisely.
  • Excellent written and verbal communication skills required.
  • Cross-functional experiences in working with teams and/or leading and supporting wound or ostomy support groups.
  • Ability to inspire and motivate others through action is critical in this role.
  • Project management skills to effectively drive projects from start to completion required.


  • Maintenance of RN license and related certification (WOCN, WCC, CWS) will demonstrate competency.
  • Displays a strong customer understanding and can anticipate true customer needs.
  • Competent in Microsoft programs including MS Office.
  • Excellent verbal communication, negotiation, motivational interviewing / coaching, and interpersonal skills.
  • Knowledge of Customer Relationship Management (CRM) systems
  • Public speaking experience preferred.
  • Published in peer review publications preferred.
  • Regionally or nationally recognized preferred.
  • Exhibits the ConvaTec's values and Behaviors

Working Conditions:

  • Incumbent will spend a significant amount of time traveling
  • May have to work evenings & weekends.

Valid Through: 2019-11-6