Job ID #:6131
CHEP is the world leader in pallet and container pooling services, serving many of the world's largest companies. CHEP issues, collects, conditions and reissues more than 285 million pallets and containers from a global network of more than 500 service centers in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.
CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg's, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for "Handling The World's Most Important Products…Everyday."
CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.
To deliver business results and performance through the management, coaching and development of Field-Based Territory Sales Managers. Develop talent within team with an eye toward supporting organizational need. Direct and contribute to organizational initiatives, issues and planning as needed.
Overall responsibility for profitability/ MOP in dedicated area for customers operating across assigned territories
Establish team objectives and effectively manage performance of team members
Validate territory/account plans are developed and in place through collaboration with Strategic Accounts to ensure the delivery of revenue and profit targets & support relationship management with key accounts
Support the analysis of customer needs and preparation of service options reinforcing value proposition
Deliver talent management processes to team members, including recruitment, coaching, training and development
Provide timely support, review and approval for customer issue resolution needs
Control, monitor and review sales funnel
Approve/verify for approval commercial offers, within commercial policy
Ensure maximum asset utilization and minimum cost of losses in all accounts
Manage relationship with other internal departments and business partners
Deliver revenue budget
Employee engagement & retention
Develop sustainable and profitable growth, deliver new business from portfolio
Improve the NPS score of territory in line with Brambles targets
Develop and implement agreed account plans for all major accounts
Ensure that all business within the territory achieves Brambles profitability and return expectations. Where this is not the case, implement profit improvement plans.
Countries : US
Number of Staff (direct): 4-6
Authority/ Decision Making
Travel & Expense approvals within team
Credit approvals according to US Credit Authority Matrix
Approval of territory/account plans with alignment with Strategic Accounts
Managing remote team members while ensuring engagement & motivation remains high
Prioritizing work of teams across multiple, conflicting internal demands
Sharing autonomy for customer decisions with other Sales groups
Strategic Accounts Managers
Total Account Managers
Field-based Controls & Intelligence team
Bachelor’s degree required (Business or Finance). MBA preferred.
Minimum 5 years’ experience in sales, marketing or customer service required
Minimum 2 years sales (people) management experience.
Skills and Knowledge
Working knowledge of Strategic Selling Model
Strong problem solving, interpersonal, decision-making, communication, time management and leadership skills.
Strong Microsoft office skills required
Organized and self-motivated.