Regional Account Manager - Business Development

Oschner Health System   •  

Lake Charles, LA

Industry: Healthcare


5 - 7 years

Posted 80 days ago

This job is no longer available.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health System and discover your future today!

This job is responsible for the overall relationship for all partner physicians and hospitals within an assigned region. Utilizes appropriate account management skills, strategies and tactics to provide a high level of satisfaction for the partner and targets, promotes and helps drive solutions to organizations within an assigned region. Manages his/her territory in order to maintain existing relationships and develop new relationships with other organizations to achieve company, department and individual sales objectives; provides quality consultative services, coordinates and integrates internal personnel and outside alliances, and utilizes available resources in order to meet customer needs; and oversees delivery ofsolutions and ensures ongoing customer satisfaction.


Required - Bachelor’s degree

Preferred - Master’s degree

Work Experience
Required - 5 years successful experience in sales, account management or other health care operations experience


Required - Sales or other Account Management Training

Knowledge Skills and Abilities (KSAs)

  • Excellent organizational skills
  • Excellent written and verbal communication skills
  • Excellent time management skills
  • Good conflict resolution skills
  • Excellent customer service skills

Job Duties
• Develop strategic value plans for assigned territory by assessing customer needs effectively, recommend solutions that meet those needs, and educate customers about solutions
• Drive customer satisfaction by effective delivery of contracted solutions and creation of new value streams
• Deliver operational and sales results that meet and or exceed sales goals established by management
• Management of territory to include documentation of every work stream, stakeholders, partnership or sales objectives, escalation plans, influencing variables or people, effective pre-call and post call records via the company’s database reporting process

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.