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Rapidscale Cloud Support Engineer III in Raleigh, NC



$80K - $100K*


Technical Support, System & Network Administration


Less than 5 years

Job Description


RapidScale, a COX Business Company, is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization withmarked success in application virtualization. The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise "Flex Pod" cloud stack.

Duties and Responsibilities: (Essential Duties include but are not limited to):

  1. Maintain multiple customer environments.
  2. Work 40+ hours a week.
  3. Update and Manage case backlog based on internal policies.
  4. Crisis Management - Identify any high priority issues and resolve them.
  5. Provide a Customer-First experience while utilizing phones and email to man
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Valid through: 2020-4-9

About IES Holdings

Cox is a dedicated group of people all focused on a single goal: building a better future for the next generation. How do we do that? By disrupting industries. By treating our employees as our most important resource. By improving the quality of life in our communities and by protecting our planet. 

As a privately-held, family-owned organization, we’re also building a better future for our employees. We do this through career growth, exceptional benefits and the chance to work alongside the best people you may ever know.

Cox Enterprises includes Cox Communications, Cox Automotive and Cox Media Group. 

Come build a better future with us.

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* Ladders Estimates