Quality Manager

Kerry   •  

Union City, CA

Industry: Manufacturing / Diversified


Less than 5 years

Posted 397 days ago

Description and Responsibilities:

  • Responsible for all quality functions including food safety, sanitation efficiencies, customer service, and overall performance of the quality department
  • Leads and develops team members through training, communication, and accountability
  • Demonstrates knowledge of product and processes, and their impact on overall quality
  • Primary technical liaison with customers, vendors, and regulatory agencies
  • Ensures compliance to regulations and standards
  • Monitors and responds to customer complaints regarding quality of products and customer concerns.
  • Trending and tracking of both leading and lagging quality indicators
  • Ensures all quality records and systems are updated and meet GFSI standards and requirements.
  • Manages customer, Quality, and Regulatory facility and Quality systems audits. Prepares for, coordinates, and oversees.
  • Responsible for serving as a member of the site crisis management team with responsibility for quality and food safety
  • Monitors and maintains the corrective and preventive action program for troubleshooting production concerns and customer product issues.


Bachelor’s degree from an accredited institution in an applicable field of study such as Food Science, Chemistry, Biochemistry, Microbiology, or similar Science/Engineering is required

  • 5+ years relevant quality experience within industry. Proven leadership/management experience leading and developing teams.
  • Transformational leadership experiencepreferred
  • Working cross functionally successfully in a highly matrixed organization
  • Demonstrated success with relevant GFSI standards including SQF, BRC, IFS,FS 22000 are PCQI certifications are preferred
  • Proven knowledge and understanding of Food Safety regulations, FSMA, and industry and market trends
  • Achievement in assessing, developing and retaining top talent
  • Proven ability to lead with the following key competencies: Technical Expertise, Strategic Thinking & Influence, Process Optimization & Product Knowledge, and Leading & Managing Change