$80K — $100K *
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Key Challenges and Demands
Build and maintain strong relationships with Customers.
Implement quality culture through all departments.
Drive supply base quality by improved containment, faster response times and eliminating re-occurring issues.
Ability to multitask and coordinate actions for multiple issues.
Embrace Dana Operating System and apply principles to quality culture.
Drive corrective actions in fast paced, high pressure environment.
Mentor and empower the quality department.
“Represent the Voice of the Customer” by Coordinating, Managing, and Facilitating the Quality Department to achieve “Ultimate Customer Satisfaction”
Responsible for leading department initiatives through a collaborative team effort to fulfill customer requirements, team building and training.
Oversee, provide leadership for and coordinate activities for the quality function within the plant
Prepare, manage and control the department budget that meets or exceeds plant goals and objectives
Maintain and submit plant consolidated reports (External PPM report, Quality Issues, Scorecard, Supplier Top 5, Supplier Performance Feedback System Reports, Quality Web Site, etc.)
Monitor all customer Quality related web sites for compliance and current requirements. Develop and maintain procedural systems in accordance with TS16949 and customer specific requirements.
Participate in, sometimes champion, Internal and Preventative CAR’s and perform root cause analysis with action plan implementation
Implement quality systems and initiatives
Participate and support in Continuous Improvement Activities (DOS, Kaizen, Lean, Six Sigma, Black Belt, and ITS programs)
Direct Advanced Product Quality Process (APQP/PPAP)
Serve as liaison between local Plant and Division Quality Departments
Track and maintain quality related costs
Responsible for coordinating investigations and responses to customer complaints and corrective action system
Manage Customer Quality Rejects and Returned Material and 8D Root Cause Analysis and Corrective Actions
Maintain and manage a trained qualified capable quality staff able to execute the quality processes, procedures, and responsibilities of the quality operating system
Oversee process capability studies and quality audits
Bachelor Degree in related field and/or equivalent professional work experience in Manufacturing or Quality
5 years plant level quality experience (QE); Additional experience as a supervisor and/or automotive component supplier manufacturing experience preferred.
IATF 16949 internal auditing training
Proficient in blueprint and specification reading, measurements, capability studies, Gauge R&R studies, SPC, and GD&T
Proficient in IATF 16949, AIAG, and Customer Specific requirements
Quality System tools experience preferred, i.e. DOE, FMEA, PPAP, GR&R, QFD, SPC, CPK, ISO/TS. CMM and related Metrology skills.
ASQ or equivalent Quality Certifications is a plus
Thorough understanding of process engineering principles
Product launch experience
Proven problem-solving skills and the ability to handle multiple projects and deadlines
Ability to influence, escalate issues and ideas, and persuade team and positively manage conflict
Strong strategic thinking skills
Proven leadership abilities
Exemplary interpersonal and communication skills, with demonstrated people management abilities and ability to work in a team environment
Self-starter and able to work with minimal supervision
Strong organizational skills
Ability to work overtime and travel as required
Good computer skills
English proficiency required
Valid through: 11/6/2020